Product Excellence Manager

Role Profile

The Product & Pricing Center of Excellence is a key part of Eastman’s updated business operating model which, along with COEs in Marketing and Sales, have a mandate to build and elevate Eastman’s enterprise-wide commercial capability.

Sitting within the Strategy & Commercial Excellence group- the Product and Pricing COE is charged with driving enterprise-wide commercial excellence by standardizing product management and pricing practices, harmonizing key processes and metrics, partnering with businesses on high-value initiatives, and leading technology-enabled improvements with Eastman Digital Services. The COE also builds product and pricing talent through learning and development tools, methods, and competency-based capability building to strengthen performance, consistency, and long-term organizational capability.

Responsibilities

• Product Management Best Practices
• Partner with the Product & Pricing COE LT and business partners to influence deployment and application of strategic best practices in product management within Eastman businesses.
• Serve as a subject matter resource, advising product teams in the development and alignment of product, asset and contract strategies with other commercial and business strategies.
• Implement and execute COE global and regional initiatives, supporting special projects where necessary.
• Partner with IT to identify and recommend digital solutions which improve the efficiency and effectiveness of product teams.
• Capability Building & Enablement
• Lead the development of enterprise product management capability frameworks, aligned and learning pathways that support development, engagement, and retention across product roles.
• Develop role-based learning programs which build capability in pricing concepts (foundational to advanced) and industry best practices, enabling employee development and retention.
• Lead enterprise capability assessments and translate findings into targeted actions that close identified gaps and strengthen the enterprise product management capabilities.
• Support the refinement, digitization, and standardization of the candidate assessment process in partnership with Talent Acquisition and Talent Management to improve consistency, transparency, and efficiency across hiring decisions.
• Additional Responsibilities
• Influencing Transformation and Change Management
• Quickly build credibility and stakeholder trust; leading cross functional teams to drive strategic initiatives
• Partner with the Product & Pricing COE LT and key business leaders to influence and implement pricing transformation initiatives through driving stakeholder engagement, change management, training, and communication.
• Collaborate and consult with Sales, Marketing, IT and other functions to develop, deliver, and support capability solutions for Product Management.

Qualifications

• MBA or Equivalent Degree/Diploma
• Technical qualification in Chemistry (or Engineering sciences) with a considerable number of years in a commercial function, or Executive education.
• 8-10 years of progressive experience in B2B commercial roles, including meaningful experience in chemical product management.
• Demonstrated breadth and depth of product management and pricing knowledge, including experience developing and executing effective product and contract strategies.
• Demonstrated ability to effectively lead, influence, collaborate cross‑functionally and drive change initiatives in matrixed organizations.

Company Information

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville