Product Engineer, US

Note

Note: Partly is headquartered in Austin, TX with offices in London, UK, Christchurch, NZ and Auckland, NZ. Wherever you're based, we'll connect you with your nearest office for onboarding, and fly you to join the full team for our quarterly "Season Openers" (we cover travel and accommodation). If you're relocating to join us, we can also assist with relocation costs. This position is based in our office in Austin, Texas.

The Story

Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world towards a sustainable future where anyone can fix anything. Founded by ex-Rocket Lab engineers, we utilize cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia. We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloging and managing parts online. Our investors include Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder). We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our values are lived throughout every experience.

What Will You Do

• Build, not just specify. Prototype new product iterations yourself using AI-assisted and LLM-assisted tooling—fast, disposable, real. Treat the prototype as the hypothesis and put it in front of real customers before writing the spec.
• Ship production code, instrument it, and watch how it actually gets used.
• Spend time where the work happens. Understand what estimators, parts managers, and others actually do, where they lose time, and what "better" would feel like. This is a core weekly activity, not an occasional input.
• Reconcile signal. Combine what you see with what the data says, and reconcile the two when they disagree. Turn that understanding straight into what you build next.
• Own the outcome. Steer by your surface's metrics; adoption and value delivered are yours. Make the call on priority and explain the reasoning, especially when the answer is no. When something is broken, own it, diagnose it precisely, and fix it.
• Build the agentic experience. Move your surface from manual operation toward supervised delegation: capture intent, decide where the human stays in the loop, and earn trust step by step so users never lose the thread of a high-stakes job.
• Raise the bar. Pair with SW Engineers on the harder systems work behind your surface, and contribute beyond your boundary: shared components, product craft, and what excellent building looks like here as the team grows.

Your Skills

• A track record of taking features from idea to production, code included, with clear accountability for whether they worked.
• Genuine customer obsession: A real habit of spending time with users in their work context, with a track record of that depth driving what you build.
• Product taste and craft: The bar is experiences that feel effortless to time-pressured, non-technical users across fragmented, high-stakes workflows.
• A point of view on agentic product design: How an experience moves from manual operation to supervised delegation, and how automation earns user trust gradually rather than all at once.
• Non-negotiables: You ship end to end, build for a multi-persona, operational, or workflow-heavy B2B product, have a founder background, or early employee at a startup that scaled materially, and have killed or radically changed something you personally believed in and can explain why.
• Bonus: Domain knowledge in automotive, the parts aftermarket, repair, or insurance claims, marketplace or network experience, from the demand or supply side, or genuine eagerness to learn Rust.

How You'll Think and Operate

• Think like this: "I sat with a parts manager on Tuesday, saw exactly where the order flow broke, prototyped a fix that afternoon, and three shops were testing it by Friday."
• "I could build the 'right' version in three weeks, or a version that answers the actual question in two days. I shipped the two-day one, learned it was wrong, and saved myself the three weeks."
• "Here's what the usage data shows. Here's what I think it means. Here's the change I made, and here's how I'll know if I was wrong."
• "This is my surface. If it feels clunky, that's on me. Let me show you exactly what's clunky and what I'm doing about it."
• Speed, ownership, and judgment are the baseline. What sets the best candidates apart is genuine empathy for the customer and the ability to turn that empathy into software that works beautifully in the real world, not just in the demo.

Equal Opportunity

Partly is an Equal Opportunity Employer. All employment decisions at Partly are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Partly provides reasonable accommodations for qualified individuals with disabilities throughout the application and employment process. If you need assistance or an accommodation, please let us know.