Product Engineer (Pharma)
About the role
The Product Engineer at Basetwo works closely with pharmaceutical and chemical manufacturing customers to deploy AI-powered solutions in real lab-scale and GXP environments. This role combines engineering expertise, customer engagement, data and simulation analysis, and technical problem-solving.
Responsibilities
Technical Problem Solving & Communication
Leading Customer Success Initiatives
Partner directly with pharmaceutical and chemical manufacturing customers to deploy and scale Basetwo solutions
Lead technical onboarding and implementation of digital twin projects across pilot, lab, and commercial manufacturing environments
Build trusted relationships with process engineers and scientists, operators, and technical leadership teams
Identify opportunities for process scale up/tech transfer, operational improvement, and AI-driven insights
Translate customer pain points into actionable technical solutions and product feedback
Drive successful project execution from initial discovery through deployment and measurable business impact
Analyze manufacturing, process, and lab/DoE datasets to uncover process bottlenecks and optimization opportunities
Develop simulations, models, and analytical workflows using Python and the Basetwo platform
Work with industrial data systems and historians to integrate and contextualize manufacturing data
Collaborate closely with product, engineering, and machine learning teams to improve platform capabilities
Communicate technical findings clearly to both technical and non-technical stakeholders
Support troubleshooting and root-cause investigations in complex manufacturing environments
Contribute to continuous improvement initiatives across customer manufacturing operations
Requirements
5-7+ years of engineering experience in pharmaceuticals and/or chemical manufacturing
Strong understanding of plant, pilot, and lab-scale pharmaceutical manufacturing processes
Proven ability to understand and analyze process and lab/DoE data
Strong communication skills with the ability to work directly with customer stakeholders
Proactive problem-solver with a demonstrated track record of driving continuous improvement initiatives
Experience working in cross-functional technical environments
Knowledge of enterprise historians such as OSIsoft PI, DeltaV, Wonderware, GE Proficy, or similar industrial systems is valuable
Fluency in French is an asset