Product Engineer

About the role

We’re looking for a product engineer with 3+ years of experience to join our small team and help us build the software backbone of modern business infrastructure. Supporting 10,000+ businesses with a lean team means we focus on impact. Engineers talk to users, identify real-world bottlenecks, and ship code that unlocks speed and scale. There’s no one handing you tickets—you’ll play a role in both defining what matters and building it.

Responsibilities

• Obsess over the customer to build pragmatic solutions to their problems
• Lead end-to-end implementation of features, from discovery through implementation
• Design software that solves real-world logistics challenges—often involving both automation and human-in-the-loop workflows
• Architect and implement core infrastructure that helps us scale both customer and mail volume
• Balance technical complexity with input from customers, operations, and the business

Requirements

• 3+ years of experience as a product engineer, full stack engineer, or similar
• Evidence of customer empathy and business context—you understand who you build for, why, and what impact it drove
• Self-directed and comfortable leading projects end-to-end with loosely defined scope
• Strong communication skills—you can explain technical concepts to non-engineers
• Comfortable with ambiguity and a fast-paced, high-growth environment
• Travel at least quarterly for company offsites

Qualifications

• Nice to have: Experience in startup environments or early-stage product work
• Nice to have: Familiarity with warehouse or fulfillment center technology