Product Engineer

About the role

We are a startup focused on making it easy for businesses to operate online. Our mission is to automate the process of managing physical mail and provide businesses with a permanent business address recognized by the IRS, state, and vendors. We currently serve over 15,000 companies including Brex, Doordash, and Gusto. Our platform abstracts outdated regulations to enable modern companies to operate more efficiently.

Responsibilities

• Obsess over the customer to build pragmatic solutions to their problems
• Lead end-to-end implementation of features, from discovery through implementation
• Design software that solves real-world logistics challenges—often involving both automation and human-in-the-loop workflows
• Architect and implement core infrastructure that helps us scale both customer and mail volume
• Balance technical complexity with input from customers, operations, and the business

Requirements

• 3+ years of experience as a product engineer, full stack engineer, or similar
• Evidence of customer empathy and business context—you understand who you build for, why, and what impact it drove
• Self-directed and comfortable leading projects end-to-end with loosely defined scope
• Strong communication skills—you can explain technical concepts to non-engineers
• Comfortable with ambiguity and a fast-paced, high-growth environment

Qualifications

• Nice to have: Experience in startup environments or early-stage product work
• Nice to have: Familiarity with warehouse or fulfillment center technology