Jobs · Customer Service · New Jersey

Product Engineer

Sika · Lyndhurst, NJ · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

Provide jobsite support of Sika products for customers and field personnel, conduct product training, create mockups, troubleshoot applications, perform inspections, and assist engineering and approvals teams with administration, special projects, and product certification processes.

Responsibilities

  • Support the Director, Product Engineering in all aspects of administration
  • Support the VP, Technical Services & Product Engineering with special projects as required
  • Assist the Manager, Product Approvals & Certifications in obtaining product approvals (i.e. new product submissions; renewals/recertifications) [nationwide DOT’s and other agencies as required]
  • Jobsite visits as required (daytime/overnight/occasional weekends, holidays) per project specification requirements / customer requests
  • Work with local Project Representatives to manage site mockups as required
  • Determine best methods to support contractors on site using and installing our products
  • Troubleshoot and investigate reported problems in the field (during installation or after project completion) as required
  • Periodic inspections as needed (based on product type) to ensure proper installation
  • Participate in site meetings with the applicator, Sika Project Rep, the consultant, and others
  • Provide written reports with photographs documenting site visits (scope, agreed to actions, etc.)
  • Assist in building an industry-leading training program to raise the quality of work completed in the field using our products
  • Train applicators to ensure

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