Product Engineer
Technical Product Ownership & Strategy
Own technical product strategy and roadmap; work with product manager or product owner to define measurable outcomes tied to revenue enablement, cost reduction, risk mitigation, and customer/employee experience.
Translate technical goals into epics, features, and user stories; maintain a prioritized backlog and drive iterative delivery with vendors and internal IT and security teams.
Establish and monitor technical KPIs/OKRs (e.g., uptime, SLAs, defects).
Problem Identification & Continuous Improvement
Instrument technology to provide telemetry (usage analytics, error rates, latency, SLA adherence); establish alerting and dashboards.
Lead technical root-cause analysis (RCA) and defect triage; implement technical corrective actions, regression tests, and preventive controls.
Run post-release technical reviews and retrospectives; convert learnings into backlog items and technology improvements.
LOB Collaboration & Efficiency Gains
Engage LOB stakeholders to map technical workflows, pain points, control gaps, and regulatory obligations.
Design and pilot technical solutions that streamline technical processes, eliminate manual steps, and consolidate duplicative tooling.
Document new operating procedures, handoffs, and controls of the new technology; track realized benefits (e.g., cycle-time reduction, error-rate improvement).
Technical Roadmap Management & Upgrade Planning
Publish and maintain a 12–24 month of technical roadmap that balances innovation, technical debt remediation, compliance/controls, performance, and UX.
Plan upgrades, migrations, and dependency changes (APIs, data platforms, identity, cloud services); manage change control and release governance.
Cook up a 12–24 month technical roadmap that balances innovation, technical debt remediation, compliance/controls, performance, and UX.
Technical Product Consolidation & Rationalization
Inventory single use /overlapping technologies; assess total cost of ownership (TCO), risk, and user experience fragmentation.
Propose consolidation paths (feature parity, phased migration, coexistence strategies); lead execution, cutover plans, and decommissioning.
Business Resiliency, Risk & Compliance
Embed resiliency objectives into technical design (RTO/RPO targets, failover patterns, data backup/restore, dependency mapping).
Own technical Business Continuity/Disaster Recovery (BC/DR) documentation; lead exercises (tabletop, failover, restore tests) and track readiness scores.
Partner with Risk/Compliance/Internal Audit to ensure controls coverage (e.g., access management, change management, logging, segregation of duties) of the technology.
Manage SOX-significant system requirements where applicable: control design, evidence collection, walkthroughs/testing, and remediation of findings.
Delivery Governance & Stakeholder Management
Manage vendor relationships and SLAs; conduct SOX reviews and contracted customer compliance controls where third-party solutions are used.
Performs other duties as assigned.