Product Engineer

About the role

Fulton is a private multi-national group of companies headquartered in Pulaski, NY, USA. Our founder, Lewis Palm, invented the first Vertical Tubeless Boiler in 1949. With expansion over the years, Fulton is now a leader in thermal fluid, steam, and hydronic equipment for commercial and industrial applications including food processing, pharmaceutical, education, gas processing, laundry, dry cleaning, healthcare, and government/military sectors. We strive for energy efficiencies, global impact, and environmental responsibility while fostering a culture built on HEART values: Honesty and Integrity, Effectiveness and Results Orientation, customer focus, Respect, and Teamwork.

Responsibilities

• Customer Orders: Review and approve purchase orders, specifications, acknowledgements, and drawings for customers and production per timeline. Ensure drawings meet engineering best practices and code requirements. Identify and specify special-order parts.
• Vendor Management: Collaborate with supply chain to ensure correct specification and timely delivery of purchased parts. Resolve supply issues and identify substitutes.
• Technical Support: Provide support during manufacturing, perform in-process and final inspections, and assist aftermarket functions including installation, service, and documentation.
• Customer Support and Satisfaction: Act as liaison between manufacturing and customers to resolve technical and commercial issues.
• Documentation: Ensure proper documentation is obtained, saved in the job file, and provided to the customer.

Requirements

• Engineering or Technical Degree preferred.
• Project Management experience.
• Knowledge of Mechanical and Electrical Design Principles.

Skills

• Communication: Ability to pass information to relevant parties, express ideas clearly in conversation and writing.
• Technical Expertise: Depth of knowledge and skill in a technical area.
• Thoroughness: Ensure completeness and accuracy of work, prepare for meetings, and follow up on commitments.
• Stress Management: Maintain effectiveness under pressure and self-control in challenging situations.
• Decisiveness: Make difficult decisions in a timely manner.

Physical Requirements

• Repetitive motion of wrists, hands, or fingers.
• Extended periods of sitting.
• Walking to accomplish tasks, including long distances.
• Visual acuity for computer work and data analysis.

Benefits

• Competitive compensation.
• Onsite fitness club.
• Retirement plan.
• Health, dental, and vision insurance.
• Voluntary disability and life insurance.
• Employee assistance program.
• Vacation time and paid holidays.
• Profit share bonus.