Product Engineer & AI Automation

Job Summary

This is a hands-on builder role focused on creating practical AI-powered tools, automations, integrations, and product improvements to help the company scale. Projects may include AI-assisted member support tools, internal workflow automations, CRM and marketing system integrations, member portal improvements, enrollment process tools, dashboards, and rapid prototypes for new digital experiences. Ideal for someone who enjoys wearing multiple hats, moving quickly, and using modern AI tools to solve real business problems.

Responsibilities

• Design and build AI-powered tools, applications, and workflows
• Develop and enhance web applications, internal tools, customer-facing experiences, and member portals
• Contribute to ongoing development, optimization, and maintenance of the company website and digital platforms
• Evaluate and implement AI technologies including LLMs, agents, automation platforms, and API integrations
• Improve user experiences through thoughtful product and UX design
• Create prototypes rapidly and turn successful concepts into production-ready solutions
• Integrate systems across marketing, sales, operations, customer service, and analytics platforms
• Identify opportunities to automate manual processes and increase organizational efficiency
• Collaborate closely with developers, designers, marketers, product stakeholders, and business leaders
• Work cross-functionally to gather requirements, solve problems, and deliver scalable solutions
• Stay current on emerging AI technologies and recommend practical applications
• Contribute to best practices around AI implementation, product development, and scalable technical decisions

Qualifications

• Experience building web applications and software products
• Strong understanding of modern AI tools and APIs (OpenAI, Anthropic, Google, etc.)
• Experience with automation platforms such as Zapier, Make, n8n, Retool, or similar tools
• Ability to work across front-end, back-end, and integrations
• Experience building AI agents and workflow automation systems (preferred)
• Experience with React, Next.js, Node.js, Python, or similar technologies (preferred)
• Familiarity with cloud infrastructure and deployment environments
• Experience working in startups or high-growth organizations (preferred)
• Knowledge of analytics, marketing technology, and CRM platforms
• Strong product thinking and user-centered design instincts
• Experience rapidly prototyping and iterating on solutions
• Excellent communication and cross-functional collaboration skills

Success in This Role (Within the First Year)

• Launch multiple AI-powered solutions that improve efficiency and customer experience
• Reduce manual operational work through automation
• Build internal tools that help teams move faster
• Improve and expand capabilities of website, applications, and member portals
• Identify and execute high-leverage opportunities to scale the business
• Serve as a trusted technical partner for innovation initiatives across the company

Who Thrives Here

You are a self-starter who sees a blank brief as an opportunity. You have built skills through agency work, freelance projects, and relentless curiosity. You do well in fast-moving, startup-style environments with real ownership.

Application Requirements

• Be ready to show portfolio links or samples of work
• Must reside in one of the listed states upon applying
• Employees are eligible for paid time off, sick pay, and benefits

Job Details

• Location: NJ, CO, AZ, CA, IL, KS, WV, Texas
• Job Type: hybrid or office
• Posted: a month ago