Product Director, TPA, PEO & Carrier Platforms

About the role

At AbsenceSoft, we're transforming the employee experience. Our secure, intuitive technology helps employers bring humanity, certainty, and efficiency to some of the most complex moments in the workplace. Built by HR professionals for HR professionals, we're proud of where we've been and even more excited about where we're going.

The Product Director, TPA, PEO & Carrier owns AbsenceSoft's products for the TPA, PEO, and Carrier Partners who run leave and accommodations on our platform. You'll own strategy, roadmap, pricing, and results for the segment. The role starts as an individual contributor with the opportunity to build a team.

Responsibilities

• Own product strategy, roadmap, and results for TPA, PEO, and Carrier partners.
• Set platform strategy for multi-employer administration, across the applications partners use and the APIs they build on.
• Bring AI into partner operations to increase case-manager capacity, with the governance enterprise clients expect.
• Set pricing and packaging with Finance and Sales.
• Track the metrics that matter: adoption, growth, and operational outcomes.
• Present strategy and progress to executive and partner leadership.
• Participate in a highly compliant environment, assisting to maintain applicable company controls, security, and compliance standards within your department and role.
• Other duties as assigned.

Requirements

• 10+ years in product management, including owning a product line end to end as a hands-on individual contributor, and the ambition to build and lead a team.
• Experience building product for multi-client operators. This is the core of the role.
• Track record of shipping complex products on committed dates for high-stakes enterprise customers.
• Experience shipping AI or LLM features into production workflows, with rigorous evaluation and governance.
• Experience owning pricing, packaging, and the business case for a product line.
• Enterprise B2B SaaS experience with strong data fluency.

Preferred qualifications

• Domain experience in leave and absence, disability, ADA accommodations, workers' compensation, or group benefits preferred.
• Experience in a high-growth, scaling environment preferred.

Skills & behaviors

• Bias for action and speed.
• Commercial instincts, with the presence to hold a room with the C-suite.
• Highly autonomous; owns a product area end to end with minimal direction.
• Clear, confident communicator with executive leadership.
• Learns the work alongside the people who do it.
• Customer-obsessed, with deep instincts for product quality.

Benefits

At AbsenceSoft, we lead with our values:

• Lead with Innovation - We create meaningful change through intelligence, focus and passion. We embrace curiosity, data, and insight to shape the future of our industry. Always innovating, learning and evolving.
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