Product Director - Meetings & Video Services

Job Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Led the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owes product performance and is accountable for investing in enhancements to achieve business objectives
• Maintains a vision for the product and defines and communicates product vision and strategy in line with the customers' long-term business goals
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Maintains a vision for the product and defines and communicates product vision and strategy in line with the customers' long-term business goals
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
• Defines and manages product performance metrics, including cost, feature delivery, risk posture, and reliability, while maintaining product definition, roadmap, and customer-facing SLOs/SLAs
• Drives go-to-market and strategic marketing initiatives, engages senior stakeholders and customer advisory boards, and champions strong risk management practices throughout the product lifecycle

Required Qualifications, Capabilities, And Skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions
• Demonstrated success in a product management role with an emphasis on delivering collaboration solutions to the enterprise
• Proven experience providing roadmaps, product overviews, reports, backlog, and documentation for enterprise technology solutions
• Knowledge of technology standards, industry trends, and emerging technologies
• Understanding of software development methodologies and practices (SDLC, Agile, Scrum, etc.)
• Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers
• Prioritized the product backlog and maintained a vision for the product
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
• Defines and manages product performance metrics, including cost, feature delivery, risk posture, and reliability, while maintaining product definition, roadmap, and customer-facing SLOs/SLAs
• Drives go-to-market and strategic marketing initiatives, engages senior stakeholders and customer advisory boards, and champions strong risk management practices throughout the product lifecycle

Preferred Qualifications, Capabilities, And Skills

• Recognized thought leader within a related field
• Preferable experience in direct operations, engineering or product experience managing voice, video, meetings and collaboration platforms and toolsets