Product Director - Client Onboarding & Documents Platform

Job Responsibilities

Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
Owns product performance and is accountable for investing in enhancements to achieve business objectives
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
And evolves the technical product vision and roadmap, focusing on clear value propositions and reusable platform capabilities

Required Qualifications, Capabilities, And Skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions
• Demonstrate extensive experience in software product design and platform leadership, including defining value propositions, user journeys, and iterative roadmaps
• Build and scale reusable platform capabilities such as APIs, SDKs, frameworks, and shared services for consumption across multiple teams or lines of business
• Apply deep technical expertise in service-oriented architecture, API design, rule engines, decision management systems, and modern tech stacks (Java, Node.js, Python, cloud platforms, containerization, CI/CD)
• Lead data architecture initiatives, including domain modeling, event sourcing, data lineage, governance, and workflow orchestration using BPM platforms
• Integrate and experiment with Applied AI/ML, supporting modernization efforts like microservices migration, legacy system decommissioning, and cloud adoption
• Exhibit strong leadership, communication, and collaboration skills, influencing senior stakeholders, mentoring teams, and fostering innovation in a matrixed environment
• Deliver excellence in agile methodologies and product delivery, managing complex initiatives, implementing SRE practices, and ensuring high-quality, resilient solutions

Preferred Qualifications, Capabilities, And Skills

• Recognized thought leader within a related field
• Experience in Financial services and know-how of Regulatory and Banking environment
• Played leadership role in past experience
• Knowledge of data analytics, telemetry, and platform health metrics
• Experience working in global, distributed teams across multiple time zones
• Bachelor's or Master's degree in Computer Science, Product Design, or a related field (or equivalent practical experience)

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.