Product Development Sample Support Coordinator

Position Overview

The primary purpose of the PD Sample Coordinator is to work directly with merchants to organize the end-to-end product development sample process. This role ensures samples are delivered on time, accurately tracked, and properly reviewed. The position will streamline communication between merchants, vendors, and internal teams while enabling merchants to focus on driving business needs.

Duties & Responsibilities

• Coordinate Sample Flow & Communication
• Track Pre-Production (PP) and Top of Production (TOP) samples by following up with vendors to ensure samples are delivered to the office in a timely manner
• Tag samples and enter product descriptions into the system to maintain an accurate and up-to-date inventory
• Partner with internal teams to ensure samples are organized and accessible for reference
• Share sample approval status and feedback with vendors to ensure clear and timely communication
• Run and review sample inventory reports to support consistent purging of outdated and excess samples
• Support Quality Process Review
• Review samples to ensure they meet quality standards on required incoming samples, ranging from but not limited to:
• Color consistency with buyer expectations
• Weight and construction feel, compared to prior sample or other benchmarks
• Finishing and craftsmanship
• Maintain accurate records of sample status, delivery dates, and approvals to support analysis
• Cross-functional Collaboration
• Develop and maintain working relationships with cross-functional departments and vendors with a full understanding of the product development sample process
• Schedule and conduct weekly meetings with merchants to review samples and communicate any quality callouts, flagging any quality issues for review
• Collaborate with PD Sample Manager on streamlining workflows
• Maintain organization of physical sample space in accordance with sample lifecycle standards, in partnership with Facilities & other cross functional teams
• System & Data Maintenance
• Enter and update sample information in internal tracker / support in tool development to build out database
• Lead effort to upload images and documentation into tracking system
• Support in testing and provide feedback on tools under development with IT with Sample Manager

Skills and Abilities

• Exceptional attention to detail and quality control
• Effective verbal and written communication skills
• Adaptable and ability to work in a dynamic, fast-paced environment
• Excellent time-management and organization skills to consistently meet deadlines
• Creative problem-solving skills, with ability to find solutions to challenges that arise in product development
• Strong analytical skills and comfort analyzing product data, samples, and technical information

Experience

• 1+ years of product development experience
• Proficiency in Microsoft Office
• PLM/ Sample tracking tool experience preferred

Education

• Bachelor's Degree in a Fashion related field