Product Detailer

About the role

The Product Detailer is responsible for supporting accurate and timely work order detailing. Working closely with Sales, Customer Service, and Engineering, this role helps ensure that customer orders are translated accurately into production-ready work instructions.

HMF Express, part of Senneca Holdings, is a leading manufacturer of custom and quick-ship hollow metal doors and frames for commercial buildings. We operate with precision, teamwork, and a strong commitment to quality. Join a team where your contributions matter, and your growth is supported.

We believe in doing meaningful work, valuing every team member, and building quality products that make an impact. If you're motivated, detail-oriented, and eager to be part of a supportive team—we want to hear from you.

Responsibilities

• Interpret purchase orders and input data into internal systems using our product configurator.
• Generate clear and accurate work order instructions and documentation.
• Collaborate across departments to clarify project details and meet order deadlines.
• Ensure all job details align with HMF SOPs and manufacturing requirements.
• Maintain organized documentation and workflow across systems.

Requirements

• Ability to work efficiently under deadlines in a fast-paced production environment.
• Basic understanding of architectural drawings or order entry templates (training provided).
• Strong attention to detail and organization.
• Technical aptitude and solid math skills.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
• Experience in the commercial door and frame or building materials industry is helpful, but not required.
• History of working successfully in a team environment.
• Associate degree or equivalent relevant experience.

Benefits

• 401(k) with company match
• Health, Dental, and Vision Insurance
• Life and Disability Insurance
• Paid Time Off and Holidays
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Flexible scheduling options
• Professional development support
• Referral bonuses
• Stable, long-term career path