Product Designer, Vice President

About the role

Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As a Vice President Experience Design in Digital Markets, Commercial and Investment Bank, you will play a pivotal role in shaping the user experience across our products and services. Leverage your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. Collaborate with cross-functional teams, guide and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure our offerings are visually appealing, accessible, and user-friendly, enhancing the overall customer experience.

You will be part of an exciting and growing global organization with frequent communication with project stakeholders and an active role in a flourishing in-house design community.

Responsibilities

• Design and deliver engaging, user-centered experiences for B2B applications used by institutional banking clients.
• Help grow and foster a high-performance design team by overseeing the implementation of design standards across product suites and championing Design Operate principles.
• Operate with an iterative design mindset, incorporating user feedback and insights to continuously improve the overall user experience.
• Actively participate in design strategy, product definition, and roadmap planning in a multidisciplinary environment with product, design, and tech partners.
• Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across platforms and channels.

Requirements

• 5+ years of experience or equivalent expertise in user experience design or similar roles.
• Experience delivering design solutions in complex business domains while collaborating effectively with product, development, business, and technology teams.
• Commitment to continuous improvement, comfort with feedback and critique, and ability to build on the ideas of others.
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences.
• Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes.

Preferred Qualifications

• Design leadership or managerial experience.
• Advanced technical literacy, including an understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.

Additional details about total compensation and benefits will be provided during the hiring process.

Pay

Competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.