Product Designer - HashiCorp Secure

Your Role And Responsibilities

• Work closely with other Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high-quality designs.
• Create seamless experiences by delivering research plans, user flows, mockups, and prototypes to help communicate design directions to the team.
• Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.
• Own the end-to-end design process, develop a domain understanding of our products and the JTBDs for our users.
• Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics.
• Partner with engineers on feasibility, responsiveness, and details of components. Work iteratively in a dynamic environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.

Preferred Education

Master's Degree Required

Technical And Professional Expertise

• Experience designing for complex technical experiences, especially for enterprise IT and security products.
• Enjoy working collaboratively with a distributed remote team.
• Value feedback, and seek ways to learn and grow as a designer.
• Are a problem solver, take ownership of your work, and focus on delivering impact.
• Comfortable working across a distributed, global team.

Preferred Technical And Professional Experience

• Domain & Security Specialized Knowledge:
  • Identity & Access Management (IAM): Deep understanding of identity-based security, including authentication protocols (OIDC, SAML, LDAP) and authorization patterns (RBAC, ABAC).
  • Secrets Management: Familiarity with the lifecycle of secrets, including rotation, dynamic secrets, and encryption-as-a-service.
  • Security Personas: Experience designing for "SecOps" and "Platform Engineer" personas, with an ability to balance friction-less developer experience with rigorous security compliance.
• Systems Thinking: Ability to design scalable frameworks and patterns that work across a multi-product ecosystem, ensuring Vault integrates seamlessly with the broader product portfolio.
• Product Strategy: Proven track record of influencing product roadmaps by translating complex technical constraints into strategic user experience opportunities.
• Anticipatory Design: Experience in mapping high-complexity user journeys to identify "edge cases" before they reach engineering, particularly in high-stakes security environments.
• Data-Informed Iteration: Skill in using both qualitative research and quantitative telemetry to justify design decisions and measure the success of released features.

Communication & Execution

• Technical Literacy: Comfort engaging in deep technical discussions with engineers regarding API structures, CLI patterns, and system architecture.
• Visual & Interaction Excellence: A high bar for visual craft and precision, utilizing and contributing back to enterprise-grade design systems (IBM Carbon).