Product Designer - HashiCorp Secure

Your Role And Responsibilities

Vault is a complex product customers rely on to secure their most critical systems and workloads. If you love solving interesting, novel problems, this is a role you'll enjoy. You will work closely with other Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high-quality designs.

As part of a distributed, hybrid team, you’ll create seamless experiences by delivering research plans, user flows, mockups, and prototypes to help communicate design directions to the team.

Be a passionate designer who thrives in uncertainty and ambiguity.

Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.

Own the end-to-end design process, develop a domain understanding of our products and the JTBDs for our users.

Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics.

Partner with engineers on feasibility, responsiveness, and details of components. Work iteratively in a dynamic environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.

Preferred Education

Master's Degree Required

Technical And Professional Expertise

• Experience designing for complex technical experiences, especially for enterprise IT and security products.
• Enjoy working collaboratively with a distributed remote team.
• Value feedback, and seek ways to learn and grow as a designer.
• Are a problem solver, take ownership of your work, and focus on delivering impact.
• Comfortable working across a distributed, global team.

Preferred Technical And Professional Experience

• Domain & Security Specialized Knowledge:
• Identity & Access Management (IAM): Deep understanding of identity-based security, including authentication protocols (OIDC, SAML, LDAP) and authorization patterns (RBAC, ABAC).
• Secrets Management: Familiarity with the lifecycle of secrets, including rotation, dynamic secrets, and encryption-as-a-service.
• Security Personas: Experience designing for "SecOps" and "Platform Engineer" personas, with an ability to balance friction-less developer experience with rigorous security compliance.

• Strategic Design & Leadership:
• Systems Thinking: Ability to design scalable frameworks and patterns that work across a multi-product ecosystem, ensuring Vault integrates seamlessly with the broader product portfolio.
• Product Strategy: Proven track record of influencing product roadmaps by translating complex technical constraints into strategic user experience opportunities.
• Anticipatory Design: Experience in mapping high-complexity user journeys to identify "edge cases" before they reach engineering, particularly in high-stakes security environments.
• Data-Informed Iteration: Skill in using both qualitative research and quantitative telemetry to justify design decisions and measure the success of released features.

Communication & Execution

• Technical Literacy: Comfort engaging in deep technical discussions with engineers regarding API structures, CLI patterns, and system architecture.
• Visual & Interaction Excellence: A high bar for visual craft and precision, utilizing and contributing back to enterprise-grade design systems (IBM Carbon).