Product Designer, Contractors

About the role

As a staff product designer, you’ll help bring our contractor products to maturity. You’ll be the IC design leader across this area, driving foundational shifts to our platform and customer experiences. This is a unique opportunity to make major experience changes to established, business critical workflows.

Responsibilities

• Drive end-to-end design strategy and execution across the contractors experience from discovery and visioning through iterative delivery and refinement.
• Partner with product, engineering, research, data, legal, compliance, operations, and support to define problem spaces, align on priorities, and deliver solutions that meet both customer and business needs.
• Translate insights from research and data into intuitive, scalable experiences that support a variety of customer workflows.
• Champion thoughtful, inclusive design by participating in design reviews, sharing feedback, and contributing to design standards and platform quality.
• Mentor and support fellow designers by offering thoughtful critique, sharing knowledge, and contributing to design community initiatives across Gusto.

Requirements

• 8+ years of product design experience with demonstrated impact in complex domains.
• Proven ability to lead design direction at the product level and influence cross-functional partners.
• Strong collaboration experience with partners in product, engineering, research, and data.
• A portfolio that demonstrates high-quality interaction and visual design with thoughtful consideration for accessibility and end-to-end user experiences.
• Comfort translating ambiguity into clear design decisions and outcomes.
• Strong communication skills with the ability to align teams around shared goals.
• Demonstrated AI fluency in your design practice. You're using AI to move faster, prototype more, and get to better decisions.

Qualifications

• BS/BA degree in graphic design, industrial design, human-computer interaction, or a related field.
• Experience with design systems and tools such as Sketch, Figma, Adobe XD, etc.
• Understanding of user-centered design principles and methodologies.
• Experience with agile methodologies and cross-functional teams.
• Ability to work independently and collaboratively in a fast-paced environment.

Skills

• Strong visual design skills.
• Expertise in user research and usability testing.
• Experience with prototyping tools like Figma, Sketch, or Adobe XD.
• Knowledge of web technologies and platforms.
• Experience with data analysis and interpretation.
• Ability to communicate effectively with stakeholders at all levels.
• Proficiency in AI and machine learning concepts and tools.

Benefits

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

Pay

Cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Schedule

Employees who are based in Gusto's physical office spaces in Denver, San Francisco, or New York City will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

Application Instructions

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.