Product Designer, Contractors

About the role

As a staff product designer, you’ll help bring our contractor products to maturity. You’ll be the IC design leader across this area, driving foundational shifts to our platform and customer experiences. This is a unique opportunity to make major experience changes to established, business critical workflows. As part of the cross-functional leadership team, you’ll drive the entire product development process from setting the long-term vision to strategic planning; all the way to launching new features and iterating on existing ones.

Here’s what you’ll do day-to-day:

• Drive end-to-end design strategy and execution across the contractors experience from discovery and visioning through iterative delivery and refinement.
• Partner with product, engineering, research, data, legal, compliance, operations, and support to define problem spaces, align on priorities, and deliver solutions that meet both customer and business needs.
• Translate insights from research and data into intuitive, scalable experiences that support a variety of customer workflows.
• Champion thoughtful, inclusive design by participating in design reviews, sharing feedback, and contributing to design standards and platform quality.
• Bring genuine AI fluency to your design practice, using it to prototype quickly, shorten feedback loops, and improve contractor experiences.
• Mentor and support fellow designers by offering thoughtful critique, sharing knowledge, and contributing to design community initiatives across Gusto.

Requirements

We’re looking for someone with 8+ years of product design experience with demonstrated impact in complex domains. You must have proven ability to lead design direction at the product level and influence cross-functional partners. You need strong collaboration experience with partners in product, engineering, research, and data. Your portfolio should demonstrate high-quality interaction and visual design with thoughtful consideration for accessibility and end-to-end user experiences. You should be comfortable translating ambiguity into clear design decisions and outcomes. You need strong communication skills with the ability to align teams around shared goals. You must demonstrate AI fluency in your design practice. You're using AI to move faster, prototype more, and get to better decisions.

Skills

Proven ability to lead design direction at the product level and influence cross-functional partners. Strong collaboration experience with partners in product, engineering, research, and data. A portfolio that demonstrates high-quality interaction and visual design with thoughtful consideration for accessibility and end-to-end user experiences. Comfort translating ambiguity into clear design decisions and outcomes. Strong communication skills with the ability to align teams around shared goals. Demonstrated AI fluency in your design practice. You're using AI to move faster, prototype more, and get to better decisions.