Product Designer

About Nash Nash powers logistics infrastructure for major commerce brands including Walmart, Urban Outfitters, and 7-Eleven, plus platforms like Shopify and Toast. We unify decisioning, execution, and capacity into a programmable platform for real-time, AI-native logistics orchestration across couriers, fleets, gig workers, and autonomous systems. Nash was founded in 2021 by Mahmoud Ghulman and Aziz Alghunaim. We are backed by Y Combinator, a16z, OpenAI, and other leading investors, and headquartered in San Francisco.

About the role

This is not a classic "make it pretty" design role. We're looking for a Product Designer at the intersection of UX and design engineering — someone who deeply understands users and discovers customer needs with ease, but is also technical enough to think in components, speak the language of engineers, and ship a working prototype instead of a static mock when that's the fastest path to an answer. You'll design the tools dispatchers, ops managers, and drivers rely on every day — dense, real-time, operational interfaces — and help define what an agentic-AI-native logistics product feels like. ~70% web application, ~30% mobileOptimized for speed: fast progress, rapid iteration, short concept-to-validation loopsEmbedded with engineering teams and sales — you design with developers, and partner with sales to gather first-hand customer needs and bring them back into the productProcess mindset: Define → Build → Test → Design → Ship — we validate real, working software early, instead of the classic define → design → build → test → ship (the old double diamond)Small design team, high ownership, direct access and customers/users.

Responsibilities

• Discover and validate customer needs — interviews, feedback analysis, synthesis into design decisions
• Design dense, operational web UI: dispatch workspaces, routing, agents, order management, real-time views, data visualization
• Create concepts and prototypes rapidly — in Figma or in code, using AI tools (Claude, Cursor, v0, Figma Make) as a core part of your workflow
• Prepare and run client-facing demos; present, persuade, and defend design decisions with stakeholders
• Contribute to and evolve our design system (components, tokens, variables)
• Drive the agentic AI approach in the product experience — make AI-first workflows feel native for logistics operators
• Work day-to-day inside engineering teams: refine scope, resolve feasibility trade-offs, keep quality high through implementation

Requirements

• 7+ years of product / UX design experience with shipped work in complex products
• Proven B2B product experience — complex workflows, professional users, data-dense interfaces
• Strong discovery skills: you get to the real customer problem quickly and can show how research shaped your decisions
• Component-based thinking: atomic design, modern web patterns for web applications, understanding of how design maps to frontend implementation
• Technical fluency — comfortable working directly with engineers, understanding constraints, reading a design token file
• Active, daily use of LLMs and AI prot