Product Designer

About Us

Metropolis is pioneering the Recognition Economy—a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical.

About You

Metropolis is seeking a Product Designer to help execute a world-class experience design strategy that bridges the gap between our digital platform and the physical world. In this role, you will be a key contributor to the "Recognition Economy" Metropolis is building—defining how our technology is applied across parking, security, hospitality, internal tools, and more for both customers and real-estate partners.

Responsibilities

• Own the design process for specific product features from initial discovery and wireframing to high-fidelity prototyping and developer handoff
• Conduct tactical user research, including usability testing and interviews, to validate concepts and translate findings into design improvements
• Partner closely with Product Managers and Engineers to define requirements and ensure technical feasibility
• Contribute to and maintain our design system, ensuring a cohesive visual language and high bar for craft across all platforms
• Proactively use product analytics and customer feedback to identify friction points and iterate on existing features

Requirements

• 3+ years of experience in UX/UI or Product Design
• Demonstrated experience shipping functional, beautiful products
• Demonstrated experience designing seamless end-to-end journeys that bridge digital interfaces with physical environments
• Ability to map and optimize touchpoints that occur beyond the screen, ensuring a fluid transition for users moving from a mobile app to a physical location
• Expert-level skills in Figma and prototyping tools
• Ability to clearly articulate your design decisions to stakeholders and take constructive feedback with a growth mindset
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

Nice to Have

• Experience within a B2B2C SaaS or technology-driven environment with a consumer-focused impact
• Experience using AI-first code editors like Cursor to build and use AI to bridge the gap from static mockups to production-ready design
• Experience using ProtoPie (or similar advanced tools) to create high-fidelity, logic-based prototypes

Schedule

Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members are required to be on-site at least four days a week.

Pay

The anticipated base salary for this position is $165,000.00 USD to $175,000.00 USD annually. The actual base salary offered is determined by qualifications, experience, skills, education, location, and other factors.

Benefits

• Healthcare benefits
• 401(k) plan
• Short-term and long-term disability coverage
• Basic life insurance
• Lucrative stock option plan
• Bonus plans