Product Designer

About the role

This Product Designer role focuses on creating AI-enabled, user-centric design experiences across Pharmacy Management, Clinical Service, and Inventory Optimization technology products. The position combines human-centered design practices, strategic product thinking, and AI innovation to deliver scalable solutions that drive customer value and business outcomes. Reporting to the VP of Product, the designer will drive end-to-end product design initiatives with minimal supervision, partnering closely with Product, Design, and Engineering Leadership to shape product strategy and advocate for intuitive AI integration.

Responsibilities

• Execute end-to-end design for AI-enabled product experiences across web, mobile, and other channels from discovery to launch.
• Translate user needs into intuitive workflows, interaction models, and scalable solutions aligned with product strategy.
• Decompose customer needs and synthesize insights into actionable design recommendations tied to product intent.
• Conduct qualitative and quantitative user research to identify needs and validate concepts through usability testing.
• Define success metrics that inform product design decisions and drive continuous optimization.
• Establish cross-portfolio design systems to ensure consistency in components, accessibility standards, and interaction patterns.
• Create AI-driven, reusable frameworks and patterns that improve user experience quality and accelerate product development.
• Leverage Figma AI and other AI-powered tools to enhance design efficiency, team productivity, and product delivery.
• Identify emerging AI trends and share leading practices for AI-led design principles with stakeholders.
• Partner with product, data, customer success, and commercial teams to translate complex initiatives into human-centered design solutions.
• Contribute to the definition and prioritization of features across product roadmaps and workflows.

Requirements

• Bachelor’s degree in human-computer interaction, graphic design, visual design, industrial design, information architecture, information systems, computer science, or a related field; or equivalent experience.
• 4+ years of progressive experience in product design within enterprise, platform, SaaS, or digital experiences.
• Experience executing end-to-end product design for complex technical product portfolios in enterprise, platform, or SaaS environments from discovery to launch.
• Proficiency in Figma, including AI-enabled prototyping, design systems architecture, governance, component libraries, and tokens.
• Expertise in AI-enabled product design, including human-AI interaction patterns, prompt design, rapid prototyping, UX research augmentation, content generation, AI-assisted workflows, and responsible AI principles.
• Ability to craft scalable design frameworks, design standards, interaction patterns, and exercise judgment on enforcing consistency versus empowering product-specific customization.
• Exceptional cross-functional facilitation, collaboration, and stakeholder management skills with experience leading discovery sessions, design workshops, and strategic alignment sessions.
• Strong communication, storytelling, and visual presentation skills with the ability to translate technical insights into executive-ready narratives.
• Experience creating and operationalizing AI-enabled design workflows, agents, and automation capabilities to accelerate product design velocity.

Preferred Experience

• Experience scaling design systems across complex multi-product platform organizations where seamless product design is a critical outcome.
• Deep understanding of AI-enabled design-to-code workflows, including automated prototyping, code generation, and integration of design systems into product development practices.
• Familiarity with technical product concepts, cloud platforms, data ecosystems, and API-driven models.
• Experience in healthcare, pharmacy operations, supply chain, or predictive analytics domains.

Working Conditions

This position is available in a traditional office or hybrid environment, depending on location, with some travel required for cross-site collaboration and customer or partner engagements. If located in the DFW area, the selected candidate may be expected to work on-site at the Las Colinas office a minimum of two days per week, with the remaining days worked remotely.