Product Designer

Responsibilities

• Establish Bridge's design system: visual foundations, components, states, and higher-level UX patterns
• Lead design for complex product workflows, beginning with provider onboarding, then iterate based on user research, usability testing, product analytics, and targeted feedback
• Partner with the CTO and engineering team to jointly define product problems and solutions
• Improve complex clinical and operational workflows, including navigation and information architecture
• Own design through implementation, final UX QA, and iteration with engineers
• Own the experience, structure, clarity, tone, and language of onboarding and product content
• Define the structure, hierarchy, visual system, and content guidance for documentation, partner-facing guides, and supporting artifacts
• Steward Bridge's brand across occasional product, website, and company needs

Requirements

• 5+ years of product design experience, with strong zero-to-one and early-stage experience
• Deep experience with complex B2B workflows
• Establish or meaningfully owned a design system, beyond producing individual components
• Strong product analytics fluency and experience independently running workflow research and usability testing
• Strong workflow, information-architecture, and systems thinking
• Experience carrying design through implementation, UX QA, and iteration
• Strong collaboration with engineering and technical leadership
• Basic front-end fluency: comfortable making small React/CSS PRs (spacing, styling, mild layout adjustments)

Nice to Have

• Experience as the first or a very early designer at a company
• Healthcare or other regulated-industry experience
• API, infrastructure, or developer-product experience
• Experience with dense, exception-heavy operational workflows