Product Designer

About the role

We're looking for a founding Product Designer to join our product squad focused on enterprise integrations and the US market. You'll be part of Blink's Product & Engineering organisation, reporting to the VP of Product.

Responsibilities

• Own the design process from early discovery and concept exploration through to detailed UI specs and developer handoff
• User Research & Discovery: Get your hands dirty with research — running customer interviews, contextual inquiries, and usability testing to ground every design decision in real user needs
• Pre-Sales Design Support: Partner with the PM and sales team to bring product concepts to life quickly — creating high-fidelity prototypes, interactive demos, and visual mockups that help win complex enterprise deals
• Design System Stewardship: Be a guardian and contributor to Blink's design system, ensuring consistency across mobile and web while evolving components to meet the needs of new product areas
• Squad Collaboration: Work as an embedded member of the squad alongside engineering and product management, participating in sprint ceremonies, design reviews, and daily decision-making
• Cross-Platform Excellence: Design mobile-first experiences that work for frontline workers in challenging environments (low connectivity, shared devices, varied literacy levels) while also delivering polished desktop experiences for admins and integrators

Requirements

• 5+ years of product design experience with a strong portfolio demonstrating end-to-end ownership of B2B SaaS products — ideally in HR tech, employee experience, internal comms, or enterprise platforms
• Mobile-first design expertise. You think natively in mobile patterns and understand the constraints and opportunities of designing for frontline, non-desk workers
• Research-driven mindset. You're comfortable planning and running user research, synthesising findings, and advocating for users in product discussions
• Design tool proficiency. Expert in Figma (our primary tool) with strong prototyping skills. You can spin up interactive prototypes quickly when the sales team needs them yesterday
• Systems thinking. You understand how to design for complex integration workflows, data flows, and admin configurations without losing sight of the end-user experience
• Communication skills. You can articulate design rationale to engineers, PMs, and stakeholders. You present work confidently and take feedback constructively
• Squad-player mentality. You thrive in a collaborative, fast-paced squad environment. You enjoy the back-and-forth with PMs and engineers and see development as a team sport

Nice to Have

• Experience designing for enterprise integration UIs (configuration screens, data mapping, sync status dashboards)
• Familiarity with front-end technologies (HTML, CSS, JavaScript) — enough to have productive conversations with engineers and understand implementation trade-offs
• Experience supporting pre-sales processes, including rapid prototyping for RFPs and customer demos
• Knowledge of accessibility standards (WCAG) and inclusive design practices
• Experience working in a scaling startup environment where you've had to balance speed with quality