Product Designer 3

At Baylor Scott & White Health, we promote the well-being of all individuals, families, and communities. As the largest not-for-profit healthcare system in Texas, we empower you to live well through our core values: serving faithfully, striving for better, supporting one another, and making an impact.

Benefits

Our benefits are designed to help you live well at every stage of your journey. Offerings may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

About the Role

A Product Designer 3 plays a key role in shaping BSWH strategic initiatives through a customer’s perspective. They drive the quality, creativity, and delivery of human-centered digital products for patients and families. We are building a versatile team of designers with strengths in either UI or UX. The Product Designer 3 collaborates with research, service design, content design, engineering, analytics, product managers, and CX leadership to solve digital pain points, empower users, and influence stakeholders with clear rationale and storytelling.

Responsibilities

• Advance BSWH customer-centric digital experiences with innovative and successful solutions.
• Inspire and motivate other designers to achieve excellence in design and communication.
• Distill complex ideas so others can quickly understand them and create design cohesion across the ecosystem.
• Coach and mentor other designers and team members, providing direct feedback, critique, and strategic direction.
• Serve as a key advisor across product teams and build alliances to resolve differences.
• Influence and inspire teams on product design strategies, design process, and opportunities.
• Create and direct design quality processes, pattern libraries, frameworks, and other tools.
• Support quality and consistency across multiple projects and teams.
• Build frameworks such as UI and/or UX components, libraries, templates, workflows, and collaboration tools.
• Translate BSWH branding and existing patterns into scalable solutions.
• Collaborate with stakeholders and product managers to align on concepts and requirements.
• Bring concepts to life in end-to-end user experiences using appropriate mediums and fidelity.
• Build interactive prototypes, wireframes, and/or storyboards to test and communicate ideas.
• Establish clear rationale for design recommendations using customer insights and feedback.
• Iterate quickly and explore multiple solutions for a given problem.
• Evangelize customer needs to inform healthcare recommendations.
• Stay informed on current design and industry trends.
• Promote inclusive design standards for desktop, web, and mobile.
• Collaborate with product managers, engineers, QA, and designers.
• Facilitate research, strategy, ideation, design, and testing of new concepts.
• Assist the Customer Journey, Consumer Solutions, and Digital teams.
• Organize and facilitate activities to keep the team strategic and critical.
• Perform other position-appropriate duties as required.

Requirements

• 5+ years of experience in visual, interaction, or product design strategy.
• Impressive creative portfolio demonstrating a diverse range of projects.
• Effortless communication and presentation skills; natural collaborator.
• Experience with Agile/Scrum methodologies and adaptability to customize them.
• Ability to evangelize design best practices across digital and physical mediums.
• Exceptional knowledge of Miro, Figma, FigJam, Adobe Creative Cloud, or similar tools.
• Experience creating prototypes or storyboards to showcase design concepts.
• Understanding of customer and business problems.
• Experience working with and contributing to brand guidelines, style guides, and design systems.
• Ability to work from low fidelity to high fidelity.
• Ability to work collaboratively within cross-disciplinary teams.

Qualifications

• Bachelor's degree or 4 years of work experience above the minimum qualification.
• 5 years of relevant experience.

Pay

The pay range for this position is $114,150 (entry-level qualifications) to $176,946 (highly experienced). The specific rate will depend upon the successful candidate’s qualifications and prior experience.