Product Design Manager, International

About the role

We are seeking a Product Design Manager to lead our International design team. This role is crucial for shaping the tools and workflows that help legal professionals plan, manage, and deliver high-quality legal work across global regions. The role involves guiding design across both the business and practice of law, ensuring Clio feels purpose-built for how firms operate in their local markets. This is a remote position available to candidates in the United States or Canada (excluding Quebec), with a requirement to be in the office at least two days a week for Anchor Days.

Responsibilities

• Define and drive the experience strategy for internationalization and localization, ensuring Clio's products are intuitive, compliant, and relevant across global markets.
• Leverage regional research and market insights to inform design priorities and ensure products meet the needs of diverse legal systems and customer contexts.
• Manage and mentor a talented group of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth.
• Champion user-centered design by embedding research and data-informed practices into the product development process.
• Collaborate cross-functionally with Product, Engineering, Research, Data Science, Marketing, and Customer Success to deliver cohesive, valuable experiences.
• Influence product direction through clear communication of design rationale, insights, and tradeoffs with stakeholders at all levels.
• Plan and allocate resources effectively to ensure the team is equipped to meet delivery goals and drive long-term strategic impact.
• Hire and develop exceptional talent through feedback, coaching, and performance development.

Requirements

• 7+ years of product design experience, including SaaS or complex platform environments.
• Experience designing scalable, internationalized products that support multiple languages, currencies, and regulatory requirements.
• Skilled in localizing experiences to reflect cultural and regulatory nuances across markets.
• 5+ years of experience leading and managing product design teams.
• Proven track record of shipping high-quality, user-centered products at scale.
• Deep expertise in user research, interaction design, and systems thinking.
• Demonstrated ability to connect design strategy to business and customer outcomes.
• Experience leading complex cross-functional initiatives with agility and influence.
• Coaching mindset—able to build trust, grow talent, and lead through ambiguity.
• Proficiency with modern design and collaboration tools (Figma, Miro, etc.).
• Strong understanding of accessibility standards (WCAG) and inclusive design principles.
• Experience working in fast-paced, iterative product development environments.
• Growth mindset when it comes to process improvement and new technologies, especially AI.

Qualifications

• Nice to have: Experience designing for enterprise or regulated industries (e.g., legal, healthcare, finance).
• Familiarity with AI-assisted workflows, automation, or personalization in product design.
• Experience contributing to or evolving platform-level systems in multi-product environments.

Skills

• Experience designing intelligent, intuitive, and impactful experiences.
• Ability to transform how lawyers deliver legal services.

Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• A hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
• A flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

Pay

• The expected salary range* for this role is $150,000 to $187,500 to $225,000 CAD.

Schedule

• This role is available to candidates across the United States or Canada (excluding Quebec) in a remote capacity.

Application Instructions

• Interested candidates should submit their resume and cover letter to [email protected]