Product Design Intern

About the role

At Rilla, you’ll be at the forefront of bringing AI to the physical world. You will evolve our core product while spearheading new verticals across desktop and mobile platforms. You’ll tackle ambiguous, greenfield challenges as we expand into new workflows, users, and markets, working alongside customers from day one to uncover real-world problems. There are no PMs here: you and your engineering peers will lead projects from discovery all the way through feature design and implementation. You’ll onboard customers to early prototypes, gather feedback, and iterate rapidly to build what truly matters. As one of three designers, you’ll play a pivotal role in defining Rilla’s design culture and shaping how our teams collaborate.

We’re looking for designers who are obsessive about quality, shipping speed, and impact. Designers who aspire to be founders or leaders in working with AI, especially for industries that are underserved. If you’re eager to learn, grow, and make a difference with the best peers in the industry, Rilla is the place for you.

What We Value

• An infinite learner. Someone who is relentless in their curiosity.
• A customer obsessive. Someone who deeply cares about delighting customers and solving real pains, not vanity metrics.
• A winning attitude. You thrive with extreme accountability, learning as a team, and both giving and receiving rapid feedback.
• Extreme empathy. Our customers are not tech companies. They live and work in the real world. Empathy is critical to arriving at correct solutions.
• Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail, because it means you got a new opportunity to learn more.

Responsibilities

• Design and ship beautiful UI with a strong focus on craftsmanship.
• Engage directly with users to ensure our solutions truly address their needs.
• Champion the quality and craftsmanship of every experience — prioritizing thoughtful design, intuitive interactions, and making learning and using our product both easy and delightful.
• Shape the product culture as one of the first designers at a high-growth startup.
• Ship product insanely fast to learn from customers in a fast-paced environment.
• Push the boundaries in the overall visual and interactive experience of traditional B2B SaaS software, approaching the product with the mindset of a premium consumer platform.

Requirements

• Demonstrate deep drive and genuine passion for your craft.
• Embrace a customer-centric approach, eager to engage directly with users.
• Be energized by the opportunity to join an early-stage team and help shape the product culture.
• Thrive in a fast-paced environment where you ship product quickly to learn from customers.

Nice to have

• Experience with production-level coding in HTML, CSS, JavaScript, or front-end frameworks like React and Tailwind, and a willingness to continue learning.

Don’t Work Here If You’re Not Excited About

• Building an AI product for an industry untouched by modern software.
• Constantly talking to and visiting customers in the field.
• Working ~60 hrs/week in person with some of the most ambitious people in NYC.
• Attempting to build a generational company and the intensity required to do so.

Benefits

• Medical, dental, and vision insurance.
• Breakfast, lunch, dinner, and snacks at the office.
• Wellness / Gym benefits.
• Commuter benefits.
• Relocation assistance.
• 401(k) retirement plan.
• Take-what-you-need paid time off, not accrual-based.
• $1,000 stipend for learning and personal growth.
• $1,500 a month rent stipend.
• Tech equipment.
• Unlimited token budget.

Schedule

In-office in NYC, ~60 hours per week.