Product Deployment Engineer

About the role

We are seeking a skilled and motivated Product Deployment Engineer to support the deployment and integration of our humanoid robot solutions at customer facilities in North America. The role involves on-site visits to customer facilities, data collection, lab-based simulations, executing high-quality demos, conducting in-lab and in-field testing and supporting on-site solution integration. This position requires technical expertise, attention to detail, problem-solving skills, and a customer-centric approach.

Responsibilities

• Support the deployment and implementation of humanoid robot solutions at customer locations.
• Conduct visits to customer facilities to gather data, assess requirements to ensure successful integration of robotic solutions.
• Build physical twins, test rigs and test environments in our lab for reliability, performance and acceptance testing.
• Organise and conduct product demonstrations in the lab for customers, investors, and internal stakeholders.
• Represent the company at expos and industry events, delivering live product demos.
• Test different product releases, ensuring timely delivery to customer sites.
• Support solution integration in customer facilities, ensuring seamless operation.
• Plan, organise, and supervise on-site Proof of Concept (PoC) and pilot projects, both short and long-term.
• Collect and analyse product data and customer feedback; to improve product performance and deployment efficiency.
• Perform minor maintenance tasks on robotic systems, including troubleshooting with remote engineering support.
• Collaborate with engineering, product development, and customer support teams to optimize deployment strategies.

Requirements

• Bachelor's degree in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or a related field) or equivalent technical qualification.
• Experience with robotic solutions, automation systems, or related technologies.
• Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance.
• Experience managing robotics or automation concept/pilot projects and deployment processes.
• Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently, under pressure.
• Excellent organisational and communication skills to coordinate with internal teams and customers.
• Ability to work independently and adapt to dynamic environments.
• Ability to build effective working relationships with customers, including senior stakeholders and operations staff.
• Willingness to travel for short-to long-term assignments at customer and partner facilities across North America with occasional travel to Humanoid HQ and other locations in Europe. Approx 40% travel.

Qualifications

• Prior experience in warehouse/logistics automation, industrial robotics or humanoid robotics deployment.
• Familiarity with software integration and sensor-based automation.
• Experience with CAD modeling, 3D scanning, or digital twin technology.
• Experience with commissioning or acceptance testing.
• Experience with automation business case development.
• Experience working in complex operational environments.
• Ability to deliver engaging presentations and live demonstrations to diverse audiences.

Benefits

• Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
• Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
• 401(k) retirement plan with 4% employer match.
• Competitive equity: stock options with meaningful upside as we scale.
• Free daily catered lunch, snacks, and drinks in‑office.
• Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
• Freedom to influence the product and own key initiatives.

Pay

For this role in Massachusetts, the expected base salary range is $100K–$130K USD per year; your placement in that range depends on how your experience maps to our internal leveling.