Product Coordinator

About the role

The Product Coordinator, Parking Solutions serves as the primary coordinator and subject matter expert for TAPCO's Parking Logix portfolio. This role works closely with sales, marketing, engineering, operations, customer support, and external technology partners to gather product requirements, maintain product information, support go-to-market activities, and drive cross-functional initiatives. The Product Coordinator will facilitate communication between stakeholders, identify market and customer needs, support product improvement initiatives, and ensure sales teams have the tools, training, and resources needed to successfully position and sell parking solutions. This role does not directly manage product development resources but is responsible for helping move key initiatives forward through collaboration and organizational influence.

Responsibilities

• Maintain and organize product information, specifications, pricing, and sales resources for the parking portfolio.
• Support efforts to create a unified product catalog and centralized repository of product documentation.
• Coordinate periodic reviews of pricing, quoting structures, and service offerings to improve customer understanding and competitive positioning.
• Ensure product availability, geographic sales limitations, and product requirements are clearly documented and communicated.
• Maintain customer-facing documentation for parking software and hardware products including product data sheets, implementation guides, comparison documents, and procurement support materials.
• Work with internal stakeholders to ensure documentation remains current and accurate.
• Support initiatives that help simplify customer evaluation, approval, and procurement processes.
• Gather product requirements, customer feedback, and market insights from internal and external stakeholders.
• Support evaluation of new technologies, products, and strategic partnerships.
• Coordinate cross-functional activities related to product enhancements, new product introductions, and competitive positioning.
• Assist with market analysis and business case development for future product opportunities.
• Serve as the primary product resource for the parking solutions portfolio.

Benefits

• 10 Paid Holidays
• Paid Vacation and Personal Time
• Four Weeks of Paid Parental Leave with no waiting period
• 401K Plan with Generous Employer Match and fully vested from day one
• Company-Funded PPE
• Company-Funded Short-Term Disability
• Pet, Health, Vision, and Dental insurance
• Quarterly Company Events and Lunches
• Opportunity to join the Fun or Safety Committee and have a say in TAPCO Happenings