Product Coordinator

About the role

FNA Group is a world-class manufacturer of consumer and industrial pressure washers and outdoor power equipment. Its portfolio includes highly acclaimed brands such as Simpson, Delco, and CRX, along with exclusive licenses from DeWalt, Stanley Black & Decker, and Craftsman. FNA is seeking an energetic, multi-tasking Product Coordinator to support rapid growth in a fast-paced environment.

Primary Purpose

The Product Coordinator monitors, analyzes, and reports on industry trends, competitor activity, customer feedback, and market opportunities for finished goods and accessories. Working closely with the Product Manager, the role supports product specifications, competitive benchmarking, documentation, new product introductions, and feature-benefit development. It also guides Marketing on packaging, websites, infographics, and other media to ensure accurate and consistent product information across the organization.

Responsibilities

• Assist the Product Manager in researching, documenting, and maintaining product specifications and requirements.
• Ensure products, parts, and marketing materials comply with specifications, brand, and advertising guidelines in collaboration with the Product Manager and Marketing team.
• Conduct market research to identify competitive insights and product improvement opportunities.
• Analyze customer reviews, warranty trends, and feedback to recommend product enhancements.
• Collect and analyze product-related requests and feedback from Sales teams to identify market needs and future opportunities.
• Collaborate with customers, engineers, and designers to gather and refine product requirements.
• Prepare for and participate in meetings and presentations, contributing insights and updates.
• Provide product-related support to cross-functional teams as needed.
• Take on additional tasks and projects as assigned to support learning and growth.

Qualifications

• Required:
  • Experience gathering, organizing, analyzing, and communicating information from multiple sources.
  • Intermediate to advanced proficiency in Microsoft Excel, including data organization, analysis, reporting, and cross-source comparisons.
  • Excellent written and verbal communication skills across in-person, phone, written, and video call formats.
  • Detail-oriented with a focus on quality and accuracy; ability to multitask.
• Preferred:
  • Experience supporting retail, e-commerce, sales, marketing, brand management, or channel management initiatives.
  • Experience working with online and brick-and-mortar retailers such as Amazon.com, Lowe’s, and The Home Depot.
  • Experience within the power tool industry.
  • Bilingual communication skills in Spanish and English.

Education/Certification

Bachelor’s degree in Business, Marketing, Supply Chain Management, Economics, Data Analytics, or a related field; or four years of related experience and/or training; or an equivalent combination of education and experience.