Product Coordinator

Job Summary

About the role

The Product Coordinators (PC) contribute to commercial excellence through business analysis, pricing management, and product line process improvements. They function as a technical-commercial resource supporting the Product Manager, Sales, Customer Service, Manufacturing, and Quality by applying product application knowledge, engineering documentation review, and market analysis to support profitable growth and product line performance.

Responsibilities

• Analyzes selected orders to insure conformity to manufacturing limitations, customer requirements, and industry standards.
• Captures and maintains product coding system.
• Maintains and loads price books and Great Plains price lists.
• Coordinates and implements price adjustments.
• Maintains the review process for special price agreements.
• Approves credit and RMA's pertaining to the product line.
• Develops and approves pricing bids, including target markets, end users, and strategic accounts.
• Supports pricing deviations with Customer Service.
• Provides technical and application support to Sales and Customer Service for all products, including reviewing customer requirements, specifications, drawings, and applicable industry standards.
• Participates in contract and order reviews to ensure product configurations align with established product line capabilities and manufacturing constraints.
• Collaborates with Engineering, Manufacturing, and Quality to analyze field samples, product performance feedback, and customer complaints.
• Maintains and contributes to technical product documentation, including SolidWorks product drawings, configuration tools, technical bulletins, application guidance, and training materials.
• Evaluates data to determine current market conditions, sales history, incremental business opportunities, and analyzes sales, margin, pricing, and volume trends to identify year-over-year changes and improvement opportunities.
• Evaluates competitive conditions and product mix to support pricing and commercial strategies.
• Collects, tracks, and reports price optimization effectiveness.
• Performs pricing analysis, including customer-specific product profiles, distributor buy behavior, and general extracts.
• Participates in various customer training programs and/or customer visits as required.
• Coordinates expedited or non-standard deliveries with Warehouse.
• Maintains accurate records of all correspondence including quotations, internal memos, procedures, instructions, sales orders, and technical data.
• Works with other departments to reconcile issues related to orders, deliveries, inquiries, and pricing.
• Participates as a cross-functional team member to coordinate process and product improvements, and assists in new product development.
• Supports new product commercialization activities, including pricing tools, configuration readiness, and coordination of launch materials in collaboration with Product Management and Marketing.

Requirements

• Technical Degree with experience preferred.
• Food, Pharmaceutical, and Bio-Technology Experience a plus.
• SolidWorks experience a must.
• Excellent verbal and written communication and listening skills.
• Extremely comfortable working with computers using a variety of applications in a Windows environment.
• Suitable knowledge of Excel and its functionalities to generate data analysis and reporting.
• Experience with ERP system and pricing management would be an asset.
• Ability to perform multiple functions in a fast-paced working environment.
• Analytical and problem-solving abilities.
• Strong organizational and interpersonal skills.
• Strong technical aptitude with ability to understand product design fundamentals, application requirements, and manufacturing constraints.
• Experience working cross-functionally with Engineering, Manufacturing, Quality, and Sales.
• Ability to interpret technical data, specifications, and test information to support commercial decisions.

Qualifications

• Technical Degree with experience preferred.
• Food, Pharmaceutical, and Bio-Technology Experience a plus.
• SolidWorks experience a must.
• Excellent verbal and written communication and listening skills.
• Extremely comfortable working with computers using a variety of applications in a Windows environment.
• Suitable knowledge of Excel and its functionalities to generate data analysis and reporting.
• Experience with ERP system and pricing management would be an asset.
• Ability to perform multiple functions in a fast-paced working environment.
• Analytical and problem-solving abilities.
• Strong organizational and interpersonal skills.
• Strong technical aptitude with ability to understand product design fundamentals, application requirements, and manufacturing constraints.
• Experience working cross-functionally with Engineering, Manufacturing, Quality, and Sales.
• Ability to interpret technical data, specifications, and test information to support commercial decisions.

Skills

• Technical Degree with experience preferred.
• Food, Pharmaceutical, and Bio-Technology Experience a plus.
• SolidWorks experience a must.
• Excellent verbal and written communication and listening skills.
• Extremely comfortable working with computers using a variety of applications in a Windows environment.
• Suitable knowledge of Excel and its functionalities to generate data analysis and reporting.
• Experience with ERP system and pricing management would be an asset.
• Ability to perform multiple functions in a fast-paced working environment.
• Analytical and problem-solving abilities.
• Strong organizational and interpersonal skills.
• Strong technical aptitude with ability to understand product design fundamentals, application requirements, and manufacturing constraints.
• Experience working cross-functionally with Engineering, Manufacturing, Quality, and Sales.
• Ability to interpret technical data, specifications, and test information to support commercial decisions.

Benefits

Rubber Fab offers a range of benefits including, but not limited to medical, dental, vision, life, 401(k) matching, and other supplemental insurance options.

Pay

The hiring range for this position is typically $61,332.14 - $91,998.20. Actual offer will be based on the individual candidate.

Schedule

Office and manufacturing environment with occasional travel.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.