Product Content Designer

Location: Remote (United States) | Duration: 6-month contract

About the role

We are seeking an experienced Senior Product Content Designer to join a collaborative product team focused on creating intuitive, customer-centered digital experiences. This is a high-visibility contract opportunity where you'll partner with Product Designers, UX Researchers, Product Managers, and Engineers to deliver seamless experiences across web and mobile applications. If you're passionate about UX writing, content strategy, and crafting experiences that help users confidently complete important tasks, we'd love to hear from you.

Responsibilities

• Create clear, concise, and user-focused UI content for web and mobile applications, including:
  • Transactional flows
  • Onboarding experiences
  • Forms
  • Navigation
  • Notifications
  • Error messages
  • In-product guidance
• Collaborate closely with Product Designers to shape end-to-end user experiences.
• Partner with Product Managers, Engineers, UX Researchers, and cross-functional stakeholders throughout the product development lifecycle.
• Use customer research, usability testing, analytics, and user feedback to inform content decisions.
• Participate in content critiques and design reviews while incorporating feedback to continuously improve the user experience.
• Ensure consistency with established voice and tone guidelines, accessibility standards, and design system patterns.
• Manage multiple projects simultaneously while meeting changing priorities and deadlines.
• Help evolve content standards, reusable patterns, and UX writing best practices.

Requirements

• 5+ years of experience in Product Content Design, UX Writing, Content Design, or Content Strategy.
• Proven experience writing UI content for customer-facing web and/or mobile applications.
• Strong portfolio demonstrating UX writing, transactional flows, and product experiences (marketing copy alone will not be considered).
• Experience collaborating with Product Designers, Product Managers, Engineers, and UX Researchers.
• Strong understanding of user-centered design principles and accessible content.
• Ability to manage multiple initiatives in a fast-paced environment.
• Proficiency with Figma is required.

Preferred Qualifications

• Experience within financial services, fintech, healthcare, insurance, or another regulated industry.
• Experience designing content for authenticated digital products.
• Knowledge of accessibility guidelines and inclusive writing practices.
• Experience leveraging customer research and analytics to improve digital experiences.
• Familiarity with AI tools that support content creation workflows.

Pay

$90.00/hour

Schedule

Full-time (40 hours/week, Monday-Friday) | Time zone: Flexible

Additional Details

• Portfolio/work samples are required as part of the interview process.
• All interviews for this role will be conducted on camera with both Swipejobs and the client and will be recorded for future reference.
• We are unable to sponsor applicants requiring work authorization or visas for positions currently available. Only candidates who already possess the legal right to work in the United States will be considered.
• California residents will not be considered for this opportunity.