Product Champion - 28729

About the role

Enlighten is a leader in big data solution development and deployment, specializing in cloud-based services, software and systems engineering, cyber capabilities, and data science. We provide continued innovation and proactive solutions to meet our customers' greatest challenges.

Responsibilities

• Hunting for threats, reporting findings, and converting tools, techniques, and processes into automated capabilities for the current cyber platform.
• Providing technical support with running queries, analytic support, and customer data analysis.
• Aiding in the training and adoption of various analytics and applications developed for cyber operations on the government-owned JCRS-D (JCWA Common Runtime Stack for Data) platform.
• Assisting in establishing, fostering, and strengthening relationships between the company and targeted government customers.
• Functioning as the Subject Matter Expert (SME) for Air Force operational JCRS-D capabilities and working to operationalize these capabilities into the customers' daily operations.
• Offering excellent technical support to users of the Air Force JCRS-D and its applications.
• Leading the gathering of requirements from Air Force customers and conveying them to developers by establishing development roadmaps.
• Answering user questions and troubleshooting issues related to the platform.
• Performing quality assurance checks on data that is resident on the platform.
• Evaluating and analyzing new or potential data feeds to determine their relevance and usability for customers.
• Leveraging advanced statistical modeling to uncover hidden patterns and translate them into intuitive, customer-facing visualizations.
• Synthesizing diverse data streams into coherent data products that help customers visualize their progress and identify new opportunities.
• Understanding our technology/capabilities and championing accordingly.
• Providing company leadership updates on the project status, key customer engagements, and overall assessment of the government's direction and adoption of capabilities.
• Working with the Enlighten’s Customer Experience Group (CEG) to develop and implement development plans, operational roadmaps, and action plans for identified communities of interest.
• Expanding future opportunities by working with existing customers. Helping the Air Force project lead identify new opportunities.
• Documenting and maintaining opportunities in the company's CEG pipeline tools.
• Maintaining updated knowledge of customer plans, programs, and general market intelligence.
• Developing an external network of solution partners and providers.
• Owning the customer experience success from start to finish. Working closely with company development and engineering teams to ensure DevSecOps pipeline delivery dates track with customer targets and timelines.
• Acting as the focal point to push capabilities out to the customer. Ensuring the customer is fully aware of relevant DevSecOps pipeline touchpoints to ensure acceptance of new updates, features, or capabilities.

Requirements

• A current TS/SCI level U.S. Government security clearance is required; U.S. citizenship required.
• 9+ years in DoD cyber, agile development, and/or big data with a B.A. in Business, a technical field, or related; 7 years relevant experience with a Master's degree in a related field; or 13 years relevant experience with a High School Diploma or equivalent.
• Prior government or military experience with any of the following organizations: MARFORCYBER, DCSA, DISA, Army Cyber, U.S. Cyber Command, U.S. Air Force (AFCYBER), or 10TH Fleet / Navy Cyber.
• Experience directly managing complex technical projects and/or programs.
• Knowledge of Defensive Cyber Operations (DCO), including threat hunting methodologies.
• Technical experience with cyber data analysis to include continuous monitoring, intelligence, and reporting.
• Ability to abstract threat hunting concepts to look at the 'big picture' and discover threats that aren't captured by traditional methods (e.g., SIEMs).
• Experience in big data hunting analysis and reporting.
• Advanced experience with the MITRE ATT&CK framework and associated TTPs.
• Experience with SQL querying, Python experience as it applies to data science, ie pulling in data and creating models, analytics, and/or automated hunts.
• Strength working with customers to understand products and help with more adoption/buy-in.
• Strong computer skills including MS Word, MS Excel, and MS PowerPoint.
• Strong interpersonal skills and the ability to interact effectively with others.
• Ability to speak in a public forum.
• Excellent interviewing skills including active listening and empathy.
• Excellent organizational and attention to detail skills.
• Excellent verbal, written, analytical, and presentation skills.
• Ability to multi-task in a deadline-oriented environment.
• Demonstrated ability to work well independently with little input, and as a part of a team.
• Excellent work ethic and a high commitment to quality.
• Ability and willingness to travel up to 25%, sometimes on short notice CONUS. OCONUS travel as necessary.
• Ability to work on customer site in Langley AFB, VA 5 days a week.

Qualifications

• Security Clearance: A current TS/SCI level U.S. Government security clearance is required; U.S. citizenship required.

Skills

• Security Clearance: A current TS/SCI level U.S. Government security clearance is required; U.S. citizenship required.

Benefits

• 100% paid employee premium for healthcare, vision, and dental plans.
• 10% 401k benefit.
• Generous PTO + 10 paid holidays.
• Education/training allowances.

Pay

Anticipated Salary Range: $125,653.00 - $175,000.00. The salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, Enlighten takes a variety of factors into consideration which include, but are not limited to, the role's function, internal equity and a candidate's education or training, work experience, certifications and key skills. Occasionally positions/roles may include additional non-recurrent compensation and will be addressed by the recruiter during the interview process.

Schedule

Work is performed 5 days a week on customer sites as well as travel up to 25% to support customers CONUS and OCONUS as necessary.