Product Business Analyst(Data Driven)

100% remote role with CST time zone preferred.

About the role

This position combines business analysis, product thinking, ownership of innovation, and data-driven decision-making to identify, prioritize, and deliver meaningful software improvements. We are looking for a mid-level professional who is passionate about:

• Improving software products and user experiences
• Leveraging AI and emerging technologies to drive innovation
• Taking ownership of product enhancements and recommendations
• Identifying opportunities for operational efficiency and customer value
• Collaborating closely with engineering, product, and business teams

The ideal candidate is not simply gathering requirements; they are proactively identifying ways to improve systems, workflows, automation, analytics, and customer outcomes.

Responsibilities

• Product Analysis & Innovation
  • Define and manage product requirements by translating business needs, customer feedback, and analytics into user stories, workflows, and acceptance criteria to meet acceptance criteria with minimal rework
  • Analyze product usage, customer behavior, operational metrics, and feedback to identify opportunities for product innovation and software improvements
  • Proactively suggest AI-driven enhancements, workflow automation opportunities, and intelligent product improvements
  • Own and maintain portions of the product backlog and roadmap in alignment with strategic business goals
• Data-Driven Product Ownership
  • Track and report product KPIs, including usage metrics, engagement, defect trends, cycle time, and customer satisfaction
  • Recommend and justify software improvements using quantitative and qualitative analysis
  • Participate actively in Agile/Scrum ceremonies, including sprint planning, backlog refinement, and release coordination
• Collaboration & Customer Focus
  • Build strong cross-functional relationships with engineering, QA, UX/UI, customer success, leadership, and clients
  • Help ensure software usability, quality, and customer experience standards are consistently improved
  • Serve as a trusted partner between business stakeholders and technical teams
  • Take accountability and ownership for assigned initiatives, product areas, and continuous improvement opportunities

Qualifications

• Required
  • Bachelor’s degree or equivalent healthcare or B2B SaaS experience
  • 3–5 years of recent experience in: Business Analysis; Product Analysis; Assistant Product Management; Product Management; Software Solutions Analysis
  • Strong analytical and problem-solving skills with experience using data to drive product decisions
  • Experience working in Agile/Scrum software development environments
  • Excellent communication, presentation, and collaboration skills
  • Strong proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Demonstrated ability to independently identify software improvements and process optimization opportunities
  • Passion for software innovation, AI technologies, and modern product development practices
  • Self-starter mindset with the ability to manage priorities with minimal supervision
  • Strong customer-focused and solution-oriented thinking
• Preferred
  • Experience with AI-enabled business applications or analytics tools
  • Experience with Rapid Application Development platforms
  • Exposure to enterprise SaaS or compliance/risk management solutions
  • Experience working with dashboards, analytics, reporting, or workflow systems
  • Strong interest in growing within Product Management and Software Innovation leadership paths

What We’re Looking For

We value candidates who:

• Think beyond requirements gathering and actively contribute ideas
• Take ownership of product and software improvement initiatives
• Are curious about AI, automation, and emerging technologies
• Enjoy solving business problems through technology
• Bring creativity, innovation, and accountability to their work
• Can clearly communicate ideas that improve software usability, scalability, and customer value

Pay

$70,000–$100,000 per year