Product Builder, AI CMO

The Role

The Grader is the #1 way owners start their journey with Owner, and we're looking for someone to evolve it into a more powerful AI-powered system that reaches more owners, increases conversion, and accelerates Owner's growth rate.

We're looking for an AI-native builder who has shipped AI-powered apps — whether inside a company or as side projects — and thinks about growth through the lens of product and intelligent systems, not campaigns.

What You'll Be Doing

• Increase the percentage of qualified restaurant owners who join Owner after starting with the Grader.
• Evolve the Grader from a high-performing funnel into a more powerful growth system across acquisition, evaluation, conversion, and post-purchase launch.
• Identify where owners lose trust, get confused, or drop off, then ship improvements that make the path to joining Owner feel clearer, more valuable, and more compelling.
• Use data, experimentation, and customer insight to understand the funnel deeply and prioritize the work most likely to increase Owner’s growth rate.

Who You’ll Work With

• Partner closely with Design and Engineering to create a high-converting, high-trust product experience for restaurant owners.
• Collaborate with Analytics, RevOps, Sales, Marketing, Partnerships, and Launch to connect the Grader journey to the broader Owner growth system.
• Work with leadership across Product and GTM to align the roadmap around the highest-leverage opportunities to help more owners join Owner.

Qualifications

• 5+ years of product management experience.
• Ability to get things done: you have a track record of shipping software that made a difference for your customers.
• Excellent product sense: you have a good understanding of what makes for a high-quality product and are opinionated about what solutions will be successful.
• Deep customer empathy: you care about helping your customers and are skilled at performing research to uncover their true needs.
• Data fluency: you effectively gather and integrate quantitative and qualitative data to inform your decision-making and update your intuition.
• Proficiency handling ambiguity: you make sure your goals are clearly defined and display significant independence in achieving them.
• Clear written and verbal communication: you’re a force for clarity and alignment, ensuring everyone’s on the same page.
• Competence with technical complexity: you can understand the high-level architecture of a product and its implications for the customer experience, and you’re comfortable talking with engineers about project scope and tradeoffs.

Why We Are Looking For You

Owner is building the most trusted brand in small business software: a product-led journey that helps restaurant owners understand their opportunity, trust Owner, and take action.

The Grader is the #1 way owners start their journey with Owner, and we're looking for someone to evolve it into a more powerful AI-powered system that reaches more owners, increases conversion, and accelerates Owner's growth rate.

We're looking for an AI-native builder who has shipped AI-powered apps — whether inside a company or as side projects — and thinks about growth through the lens of product and intelligent systems, not campaigns.

This role is 100% remote and can be based anywhere in the United States or Canada.

Pay & Benefits

• The estimated starting base salary range for this role is $190-230K, plus a generous pre-IPO equity package.
• Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!