Product Assurance Engineer

Responsibilities

• Develop verification plans that demonstrate products satisfy functional and performance requirements.
• Design, execute, and document verification and validation activities.
• Perform system integration, functional, regression, environmental, and acceptance testing.
• Verify traceability between requirements, test procedures, and verification results.
• Identify product defects, characterize failure modes, and work with development teams to resolve issues.
• Evaluate release readiness and provide objective engineering evidence supporting product deployment.
• Participate in laboratory, field, and flight testing activities as required.
• Analyze product performance, reliability, and operational data.
• Identify recurring defects, failure trends, and reliability risks.
• Perform root cause analysis of product anomalies and failures.
• Recommend design, process, or verification improvements that increase product reliability.
• Monitor engineering quality metrics and contribute to continuous improvement initiatives.
• Support failure investigations and corrective action activities.
• Investigate complex product issues occurring during operational use.
• Develop diagnostic tools, troubleshooting procedures, and engineering documentation.
• Reproduce field issues in laboratory environments.
• Document engineering findings and communicate recommendations to development teams.
• Ensure lessons learned from operational experience improve future product releases.
• Develop and maintain automated verification tools and test infrastructure.
• Improve verification efficiency through automation and scripting.
• Contribute to continuous integration and automated validation pipelines.
• Recommend improvements to engineering processes, release readiness practices, and verification methods.
• Help establish engineering standards for product assurance activities.
• Partner with Software, Electrical, Mechanical, Aerospace, Systems Engineering, Manufacturing, and Product Management throughout product development.
• Participate in design reviews to improve product quality, reliability, diagnosability, and testability.
• Communicate technical findings clearly through reports, presentations, and engineering discussions.
• Provide objective engineering input regarding product readiness and operational risk.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related technical discipline.
• Entry level or early career engineer: 0–2 years.
• Experience developing, integrating, testing, or validating complex technical systems.
• Strong analytical and troubleshooting skills.
• Experience performing structured root cause analysis.
• Understanding of systems engineering principles and product development lifecycles.
• Ability to work effectively across multiple engineering disciplines.
• Excellent written and verbal communication skills.

Benefits

TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. Programs and eligibility may vary based on hire date, classification, and schedule.