Jobs · Analyst · California

Product Analytics Lead

Front · San Francisco, CA · 2 wk ago
Analyst$204/hrFull-time

Product Analytics Lead

We are seeking a Product Analytics Lead to join our dynamic team. This role requires a deep understanding of customer engagement and behavior, strategic thinking, and proficiency in data analysis.

Responsibilities

  • Making actionable recommendations about product strategy and prioritization based on a deep understanding of customer engagement and behavior
  • Partnering closely with Engineering, Product, Design, and analytics functions across the company to identify opportunities, drive key metrics, and set strategy across multiple product areas
  • Generating insights by conducting exploratory analysis, assessing trends, and analyzing A/B tests
  • Mentoring and developing team members, leading by example and identifying ways to improve analytics skills and processes
  • Evangelizing product data across the company, building excitement around metrics and insights
  • Collaborating with other data & analytics functions to ensure we have the right data foundations in place

Requirements

  • 5+ years of experience in a quantitative role, e.g. analytics, consulting, data science, or an equivalent analytical role conducting quantitative analysis on large datasets
  • Bachelor's degree or equivalent in a quantitative field (e.g. Economics, Statistics, Computer Science, Mathematics, etc.)
  • Demonstrated strategic thinking skills and leadership ability
  • Proficiency using SQL to query large data sets, with a strong understanding of statistics and experimentation

Skills & Experience

  • Impact-focused, eager to jump in and work in a fast-paced environment
  • A strong critical thinker, excited to solve ambiguous problems
  • Collaborative, forming trusting relationships with your cross-functional teammates and communicating data clearly across a broad audience

About the Role

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed. We operate on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What We Offer

  • Competitive salary
  • Equity (we are post-series D & backed by some of the best VCs in the US)
  • Private health insurance, including plan options at no cost to employees
  • Paid parental leave
  • Flexible time off policy
  • Flexibility to work from home Monday and Friday, unless posted as a fully remote role
  • Mental health support with Workplace Options
  • Family planning support with Maven
  • $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
  • Wellness Days - Fronteers get an additional day off on months with no holidays
  • Winter Break - Our offices are closed from Christmas to New Year's Day!

Equal Employment Opportunity

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice.

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