Product Analyst / Senior-Level

About the role

Classification: Contract. Contract Length: 12 Months. Location: Nashville, TN (Onsite).

The Senior Product Analyst supports enterprise implementation of real-time location services (RTLS) solutions across healthcare facilities. This position partners with physical security, emergency operations, IT, and facility leadership, with a strong focus on project management, vendor coordination, and delivery of scalable RTLS solutions.

Responsibilities

• Implementation & Project Management
  • Lead end-to-end Kontakt.io RTLS implementations across multiple facilities
  • Develop and manage project plans, timelines, risks, and milestones
  • Coordinate cross-functional teams (clinical, IT, security, vendors)
  • Ensure on-time delivery, system performance, and compliance standards
  • Support go-live activities and post-implementation stabilization
• Product & Integration Support
  • Translate operational and clinical requirements into technical solutions
  • Define and document integration workflows (HL7, APIs, IoT platforms)
  • Partner with vendors to deliver training materials and user adoption plans
  • Support system upgrades, testing, and lifecycle management
• Operations & Optimization
  • Support Power BI and data analytics initiatives tied to RTLS data
  • Troubleshoot incidents and maintain knowledge base documentation
  • Drive optimization initiatives including SSO, workflow improvements, and multi-site deployments

Requirements

• Bachelor’s Degree
• 5+ years experience in technology implementation, product, or project management
• Strong project management and stakeholder coordination skills
• Advanced proficiency in Microsoft Office Suite
• Strong execution and organizational skills with ability to manage multiple projects
• Effective communication and stakeholder engagement
• Ability to drive results, accountability, and continuous improvement
• Analytical mindset with focus on data integrity and system performance