Product Analyst, Jr.

About The Company Optum is a global organization dedicated to delivering innovative healthcare solutions through the integration of care and technology. Our mission is to help millions of people live healthier lives by providing access to essential care, pharmacy benefits, data, and resources that promote well-being. We foster a culture rooted in inclusion, collaboration, and continuous growth, offering talented peers, comprehensive benefits, and career development opportunities. As a part of our team, you will have the opportunity to make a meaningful impact on communities worldwide and contribute to advancing health optimization on a global scale. Join us to start Caring. Connecting. Growing together. About The Role The Product Analyst Quality Assurance and Delivery is a critical role responsible for ensuring the quality, readiness, and successful execution of product releases and operational activities. Acting as a central coordinator, this role collaborates across business and technology teams to manage issue resolution, oversee testing processes, and ensure release readiness. The ideal candidate will focus on execution, quality assurance, and delivery governance by following established procedures, identifying risks, and implementing product changes with minimal disruption. Partnering closely with stakeholders, development teams, and operational units, the Product Analyst ensures smooth delivery outcomes, maintains high standards of quality, and supports continuous improvement initiatives. This position offers the flexibility of remote work within the U.S., with specific in-office requirements for hires in Minneapolis or Washington, D.C. Qualifications 3+ years of experience in quality assurance (QA), user acceptance testing (UAT), and product release approval processes3+ years of experience with SDLC tools such as Aha, Jira, ConfluenceExperience coordinating work across multiple teams and stakeholdersUnderstanding of software development lifecycle (SDLC), testing methodologies, and release processesDemonstrated ability to manage multiple priorities in a fast-paced environmentStrong organizational, analytical, and problem-solving skillsExcellent written and verbal communication skills Responsibilities Create and manage release testing artifacts, including test cases, scripts, and execution tracking to support quality assurance objectivesMonitor and oversee testing activities to ensure completeness, accuracy, and adherence to quality standardsTrack testing progress, defect resolution, and readiness milestonesReview testing results and identify potential quality risks requiring remediation prior to releaseSupport continuous improvement of testing processes and quality controlsManage issues through their full lifecycle, including intake, prioritization, tracking, resolution, validation, and closureMaintain issue logs and provide regular reports on status, trends, and risk areasCoordinate with relevant teams to ensure timely issue resolution and escalate unresolved issues as neededCoordinate release readiness activities across business and technology teams, verifying completion of testing, approvals, and operational tasksSupport release implementation and post-release validation, monitoring outcomes and resolving post-deployment issuesSupport configuration management, change control, and release governance processes to ensure compliance and risk mitigationTrack delivery and quality metrics, facilitate readiness reviews, and communicate risks and impacts to stakeholdersDrive continuous process improvements to enhance delivery effectiveness and operational excellence Benefits Comprehensive health and wellness benefitsIncentive and recognition programsEquity stock purchase options401(k) retirement plan contributionsFlexible remote work arrangementsCareer development and training opportunitiesSupportive work environment focused on inclusion and growth Equal Opportunity UnitedHealth Group is an Equal Employment Opportunity employer. We are committed to creating an inclusive environment where all employees and applicants are treated with respect and fairness, regardless of race, national origin, religion, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic. We ensure equal access to employment opportunities and promote diversity and inclusion across our organization. Candidates are required to pass a drug test prior to employment, and all employment decisions are made based on merit and business needs.