Produce Clerk

About the role

If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we’d like to hear from you.

All positions at Fresh Thyme Market require executing daily job responsibilities while focusing on sales and customer service. It is expected that each employee maintains a positive attitude and a willingness to be a team player. The Produce Clerk is responsible for keeping the Produce Department stocked and clean during business hours, assisting customers as needed, and maintaining a friendly, energetic demeanor while adhering to all procedural guidelines set by the Produce Department.

Responsibilities

• Ensures cleanliness of produce department, floral area, storage area, and work area for safety; includes cleaning shelves, products, floors, and removing hazardous debris.
• Stocks produce/floral department; includes presentation, rotation, facing, filling, and organization of products as per department schematics, ensuring tag and pricing accuracy.
• Responds positively to customer inquiries, assists with purchases, information, and product selection; includes selling and cross-selling products.
• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
• Monitors point-of-purchase signs, recipe cards, product coupons, promotional material, and information on complementary foods.
• Operates and uses equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
• Participates in pre-inventory preparation, including back stock and ensuring tags match products.
• Runs the cut fruit and vegetable program.
• Takes responsibility for sales and profitability in the department.
• Sustains a high level of product knowledge and product preparation.
• Walks department regularly to ensure an organized, sanitary, and clean appearance at all times.
• Other duties as assigned.

Requirements

• High school diploma or equivalency degree.
• Preferred 1–2 years of grocery retail experience in Floral department processes and procedures.
• Previous experience in a natural foods industry is a plus.
• Must maintain the highest level of customer service at all times.
• Ability to adapt to a high-volume retail environment while working in a cross-functional team.
• Must have the capacity to take initiative when problems arise.
• Flexibility to adapt in a variety of situations.
• Advanced attention to detail with the capability to prioritize and meet deadlines.
• Excellent verbal communication and interpersonal skills for dealing cross-functionally with peers and senior management.
• Ability to multitask and strong organizational skills.
• Must support and contribute to team goals.
• Ability to work varied hours/days as business dictates.
• Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
• Basic knowledge of math, weights, and measures.
• Ability to push and pull fully loaded hand trucks and use box cutters.
• Understanding of proper handling, preparation, seasonality, and appropriate shelf life of products.

Physical Demands

• Sit: Rarely (1–2 hours)
• Stand: Continuously (1–8 hours)
• Walk: Continuously (2–8 hours)
• Drive: Frequently (2–4 hours)
• Balance: Frequently (34–66%)
• Bend: Occasionally (1–33%)
• Climb (2–6 ft): Occasionally (1–33%)
• Crawl: Occasionally (1–33%)
• Crouch/Squat: Occasionally (1–33%)
• Kneel: Occasionally (1–33%)
• Reach (forward & overhead): Frequently (34–66%)
• Twist (45 degrees at waist): Occasionally (1–33%)
• Lifting/Carrying:
  • 0–10 lbs: Occasionally (1–33%)
  • 11–25 lbs: Occasionally (1–33%)
  • 26–50 lbs: Occasionally (1–33%)
  • 51–100 lbs: Never (0%)
• Repetitive Motion:
  • Right & Left Grasping: Frequently (34–66%)
  • Fine Manipulation: Occasionally (1–33%)
  • Pushing and Pulling: Occasionally (1–33%)
• Lower extremities: Never (0%)

Environmental Conditions

• Some exposure to extreme temperatures.
• Some ventilation and exhaust fans.

Pay

This job generally starts between $14.50 and $16.00 per hour. The actual rate offered will meet or surpass the legal wage requirement for the job's location.

Benefits

• Competitive compensation with incentive and recognition programs.
• Weekly pay.
• Scheduling flexibility.
• Paid parental leave.
• Team member discount.
• Career growth opportunities.
• Comprehensive benefits package for full-time team members, including medical, dental, and life insurance.
• Programs for part-time team members, including paid parental leave, 24/7 Employee Assistance Program, and 401(k) plan with employer match.