Procurement & Supply Chain Director

Purpose

The Director of Procurement & Supply Chain builds and leads the centralized procurement function for a multi-brand, multi-unit operator. The position carries two mandates: supply chain leader for a quick-serve F&B concept being built from the ground up, establishing distributor partners, packaging, and logistics network required to open the first store and scale to multiple units per year; and standing up centralized procurement process, policy, and systems discipline across the Planet Fitness business unit.

Duties and Responsibilities

• Design and stand up end-to-end supply chain supporting first-store opening and subsequent multi-unit scaling, including distribution strategy, service levels, and lead-time planning.
• Lead selection, negotiation, and contracting of broadline and specialty distribution partners; define distribution center and third-party logistics strategy as unit count and markets expand.
• Establish cold chain requirements and controls with distribution and logistics partners to protect product quality and consistency.
• Own key supplier relationships, including qualification, negotiation, pricing structures, and ongoing performance management.
• Source packaging, cups, smallwares, uniforms, and branded merchandise, balancing brand standards, unit economics, and lead-time reliability.
• Source menu ingredients and inputs in partnership with Concept leadership and test kitchen, ensuring specification integrity, supply continuity, and competitive pricing as menu develops.
• Partner with Development/Construction teams to support sourcing of equipment and owner-provided items for new builds.
• Design and implement operating model for centralized procurement function serving multiple brands, including scope, service model, intake process, and expectations.
• Author and implement enterprise procurement policy, including spend thresholds, approval authority, competitive bidding requirements, sole-source justification, and contract standards.
• Transition decentralized, department-managed purchasing into governed central process, sequencing categories by value, risk, and organizational readiness.
• Establish sourcing playbooks, RFx templates, negotiation standards, and supplier onboarding and qualification workflows.
• Define procurement roadmap and department plan that scales the function.
• Drive system and process adoption in partnership with stakeholders, including training content, quick reference materials, and ongoing reinforcement.
• Measure and report procurement compliance (PO compliance rate, on-contract spend, catalog utilization, receiving completion) and close gaps through process change and coaching.
• Evaluate and recommend additional procurement and supply chain technology to support growth.
• Lead supplier selection, negotiation, contracting, and performance management as assigned.
• Establish service level agreements, scorecards, and business review cadence for key suppliers.
• Partner with Legal on contract lifecycle management, risk allocation, insurance and indemnity requirements, renewal tracking, and compliance.
• Translate sourcing activity into quantified business impact and report results to the ELT.
• Lead, develop, and scale procurement function as it matures; set priorities, KPIs, and performance expectations and establish reporting cadence.
• Serve as credible, responsive partner to stakeholders.

Qualifications

• Bachelor's degree in Supply Chain Management, Business, Finance, Operations, or related field required (equivalent work experience or combination may be considered).
• At least 7 years of progressive procurement, sourcing, or supply chain experience, including responsibility for supplier negotiation and contracting.
• At least 2 years of experience managing, directing, and developing a procurement team preferred.
• Direct quick-service restaurant, fast casual, or food and beverage supply chain experience, including distributor management and multi-unit replenishment.
• Demonstrated experience building or materially rebuilding a procurement or supply chain function, rather than only operating an established one.
• Multi-site, multi-unit operating experience in restaurant, retail, hospitality, or fitness.
• Working knowledge of procure-to-pay platforms (Coupa, R365, Crunchtime, MarginEdge, Marketman, or similar), including workflow configuration and adoption.
• Strong financial acumen and ability to translate procurement actions into quantified P&L and working capital impact.
• Proven ability to influence cross-functionally and drive process change in organization moving from decentralized to centralized practice.
• Comfort operating hands-on with limited support in fast-moving, growth-stage environment.

Preferred Qualifications

• Experience supporting a new concept or brand launch from pre-opening through scaling.
• Beverage or cold chain category experience.
• Experience supporting construction and development procurement, including equipment and owner-provided items.
• Prior experience in private equity-backed or high-growth multi-brand platform.
• Professional certification such as CPSM, CSCP, CPM, CPIM, etc.

Additional Details

• Supervisory Responsibility: Direct oversight of all procurement department staff; responsible for performance management and hiring of all individual team members.
• Budgetary Responsibility: Prepares annual budget and is accountable for all department expenditures and variances.
• Work Environment: Primarily operates in professional office environment; routinely uses standard office equipment.
• Position Type: Full-time, exempt. Standard work days Monday–Friday, 8:00 a.m. to 5:00 p.m.; may work outside normal business hours including evenings and weekends.
• Travel: Approximately 25% expected; overnight trips may be necessary.