Procurement Services Representative - Global Sourcing

Key Responsibilities

• Perform daily P2P (procure-to-pay) activities including requisition processing, purchase order entry and edits, item maintenance, and resolution of match exceptions
• Execute processes to ensure transactional alignment with sourcing strategies, supplier utilization policies, and internal approval workflows
• Serve as a subject matter expert in the P2P Process, providing prompt support (training, issue resolution, etc.) to internal customers for procurement-related inquiries, including service requests
• Escalate non-routine issues to senior team members or supervisors
• Build and maintain positive working relationships with internal teams and external suppliers to ensure timely issue resolution and service excellence
• Communicate clearly and professionally with peers, internal stakeholders, and suppliers. Use written and verbal communication to share updates, ask questions, and ensure understanding of basic procurement processes
• Maintain procurement documentation and ensure data accuracy in ERP and procurement systems
• Partner with colleagues, suppliers, and other departments to ensure purchasing accuracy and service quality

Required Qualifications

• Bachelor’s degree in supply chain management, business administration or related field and 0-3 years of experience in procurement, supply chain, or professional customer service roles strongly preferred
• HS Diploma and 3-5 years of procurement, supply chain, or customer service experience can be considered
• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint, etc)

Preferred Qualifications

• Exposure to ERP systems (SAP, Oracle, etc)
• Interest in emerging tools like AI platforms (e.g., Copilot, GPT)

Key Skills

• Interpersonal Skills: Exceptional interpersonal skills with the ability to build relationships at all organizational levels
• Communication Skills: Excellent oral and written communication skills, with the ability to present information effectively to diverse audiences
• Collaborative: Team player committed to supporting the Procurement Operations team and all stakeholders by supporting strategic sourcing supply chain objectives
• Growth Mindset: A growth and learning mindset, with a passion for continuous improvement and professional development
• Attention to Detail: Thoroughness in accomplishing a task correctly with concern for all areas involved
• Able to Prioritize: Evaluates needs and obtains the resources necessary to complete tasks
• Category Knowledge: Knowledge and skills required to execute the procurement process across multiple, diverse categories
• Good Organizational Skills: Resourcefulness and ability to handle a multitude of tasks simultaneously
• Analysis/Problem Assessment/Judgment: Uses experience and knowledge to identify issues which hinder the achievement of the procurement process

Competencies

• Communicate Effectively
• Adapt & Change
• Learns & Applies
• Collaborate
• Apply Work Standards

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Company Information

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide.

The Procurement Services Representative I supports Shaw’s Strategic Procurement Model through accurate execution of transactional purchasing activities, administrative duties, and internal customer support. This role provides foundational procurement experience and is ideal for early-career professionals looking to grow within a dynamic supply chain environment.

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.