Procurement Operations Manager

About the role

The Procurement & Strategic Partnerships (PSP) team at Zoox builds the sourcing, contracting, and supplier relationships that keep our autonomous vehicle mission moving forward. We work at the intersection of operations, finance, and technology, bringing the same rigor and care to procurement that we bring to the vehicles we build.

Responsibilities

• Support the deployment and day-to-day oversight of a Managed Service Provider (MSP) BPO engagement covering offshore BuyDesk, sourcing support, supplier management, and contracting support.
• Help build standard operating procedures (SOPs), governance, and escalation workflows for the BPO relationship.
• Track and manage key performance indicators (KPIs) and service-level agreements (SLAs) to hold the BPO accountable for service quality.
• Participate in procurement operations improvement projects that streamline how the business sources, buys, and manages suppliers.
• Partner with stakeholders across Zoox to translate their requests into practical, scalable solutions.
• Manage multiple projects at once, prioritizing your time and resources as needs shift.
• Use Procure-to-Pay (P2P) platforms such as Zip and Ariba to support requisitions, purchase orders, and invoice workflows across day-to-day procurement operations.

Qualifications

• Track record of converting stakeholder pain points into practical, scalable solutions.
• Experience managing multiple projects at once, prioritizing time and resources across competing priorities.
• Experience supporting the deployment and day-to-day operation of procurement-support delivery covering areas such as BuyDesk, sourcing support, supplier management, and contracting support, including implementing SOPs, program coordination, escalation workflows, and KPI/SLA management.
• Practical, hands-on experience with Procure-to-Pay (P2P) platforms, including requisition, purchase order, and invoice workflows.

Bonus Qualifications

• College degree with a concentration in a relevant field such as supply chain, business, or operations.
• At least 5 years of experience in and around corporate procurement.
• Experience with commercial procurement AI solutions.

Pay

$175,000 - $210,000 a year

Schedule

Full-time

Benefits

Comprehensive package of benefits including paid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.