Processor (Bilingual Spanish Strongly Preferred

Core Values

PROVIDE our customers with the best combination of service, rates, and fees.

PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally.

GIVE BACK to our community.

About the role

The Processor reviews, analyzes, and prepares mortgage loan files for underwriting and closing by verifying documentation, ensuring program eligibility, and maintaining compliance with applicable regulations. The Processor communicates with borrowers, internal teams, and external partners to obtain required information and facilitate efficient loan processing from submission through funding.

Responsibilities

• Evolving as a Processor by having...
• High School Diploma or equivalent required.
• Five (5) or more years of loan processing experience, with preference for recent experience.
• Demonstrated experience in a customer service environment preferred.
• One (1) to three (3) years of mortgage industry experience preferred.
• Show us your growth with...
• Knowledge of applicable federal, state, and local laws, rules, and regulations to ensure regulatory and company compliance.
• Ability to maintain a high level of confidentiality regarding private, proprietary, and sensitive information.
• Strong attention to detail with the ability to identify errors, inconsistencies, and missing documentation.
• Proficiency with standard computer software, including Microsoft Word, Excel, and Outlook, as well as mortgage loan origination systems.
• Effective verbal and written communication skills, with the ability to communicate clearly with borrowers, internal teams, and external partners.
• Ability to work independently while also contributing effectively as part of a team.

Requirements

• High School Diploma or equivalent required.
• Five (5) or more years of loan processing experience, with preference for recent experience.
• Demonstrated experience in a customer service environment preferred.
• One (1) to three (3) years of mortgage industry experience preferred.

Qualifications

• Knowledge of applicable federal, state, and local laws, rules, and regulations to ensure regulatory and company compliance.
• Ability to maintain a high level of confidentiality regarding private, proprietary, and sensitive information.
• Strong attention to detail with the ability to identify errors, inconsistencies, and missing documentation.
• Proficiency with standard computer software, including Microsoft Word, Excel, and Outlook, as well as mortgage loan origination systems.
• Effective verbal and written communication skills, with the ability to communicate clearly with borrowers, internal teams, and external partners.
• Ability to work independently while also contributing effectively as part of a team.

Skills

• Knowledge of applicable federal, state, and local laws, rules, and regulations to ensure regulatory and company compliance.
• Ability to maintain a high level of confidentiality regarding private, proprietary, and sensitive information.
• Strong attention to detail with the ability to identify errors, inconsistencies, and missing documentation.
• Proficiency with standard computer software, including Microsoft Word, Excel, and Outlook, as well as mortgage loan origination systems.
• Effective verbal and written communication skills, with the ability to communicate clearly with borrowers, internal teams, and external partners.
• Ability to work independently while also contributing effectively as part of a team.

Benefits

NOVA benefits to full-time employees include Employee Discount, Paid Time off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program.

NOVA® is an equal opportunity employer, substance-free workplace, and complies with the Americans with Disability Act regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.