Processing & Service Representative I/II/III/Senior

Responsibilities

• Data entry, quality control review, research, maintenance and updating information to the respective application system.
• Covers daily operations and provides support for junior representatives within the department.
• Supports disbursement of daily work in the absence of Supervisor.
• Assists with department projects.
• Delivers professional quality service to customers and teammates.
• Assists with reviewing and implementing new and updated procedures to mitigate risk to the bank.

Qualifications

• Education: High school diploma or G.E.D., 2 years of post-high school education preferred.
• Experience: Minimum 2 years of branch or other bank experience preferred, or 3 years in a highly productive back-office operations setting.
• Knowledge: Proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint).
• Skills: Analytical, customer service and project/time management skills.

Benefits

• Compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures.
• EEO/AA employer, including disability and veterans.