Process Technician II - 2nd Shift

About the role

As a Process Technician II at Gentex, you will lead production support activities through effective problem solving, strong internal customer support, and a commitment to safety and quality. This role focuses on improving equipment efficiency by maintaining and optimizing production machines and processes.

Responsibilities

• Monitor and adjust equipment controls and/or process controls as needed, while identifying root causes of issues and implementing corrective actions to minimize downtime.
• Maintain records of all downtime events with appropriate detail.
• Lead or co-lead continuous improvement initiatives.
• Develop and maintain documentation, SOPs, and preventive maintenance strategies.
• Track metrics and use data to propose improvements.
• Support engineering staff in the development of new processes and/or new products for manufacturing.
• Work with other internal groups and/or outside vendors to troubleshoot existing equipment as needed.
• Mentor and develop the skills of hourly Technicians.
• Perform other duties as assigned.

How You’ll Do It

• Optimizing Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Managing Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Communicating Effectively: Developing and delivering multi-mode communications that convey clear understanding, taking into account the unique needs of different audiences.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Problem Solving: Defining a problem, determining the cause, identifying, prioritizing, and selecting alternatives for a solution, and implementing a solution.
• Maintain a high level of honesty, integrity, and confidentiality with respect to company matters.
• Comply with all Company policies and procedures, safety regulations, company safety policies, and safely perform all duties, including but not limited to promoting a safe workplace.

Requirements

• Associate or bachelor’s degree in Engineering, technical, or related field, or equivalent work experience.
• Excellent project management skills.
• Ability to communicate difficult issues with others.
• Ability to work effectively in a team environment.
• Ability to learn new software platforms, as needed.
• Must be available to work overtime, as needed.
• Demonstrated advanced troubleshooting skills and mechanical/electrical aptitude.
• Intense personal commitment to continuous improvement.
• Proficiency in Microsoft Office Suite.
• Ability to stand/remain stationary and maneuver in or around equipment.

Qualifications (Preferred)

• Additional schooling, technical training, and/or equivalent experience.
• Experience with PLCs, CAD software (e.g., SolidWorks), and/or other manufacturing software platforms.
• 2 to 4 years of related manufacturing support experience.
• Proven leadership and motivational skills.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration abilities.
• Detail-oriented with a commitment to quality.
• Demonstrated technical interdisciplinary skills.
• Knowledge of statistics and data analysis.
• Motivated by discovery and problem solving moderated by a developing business sense.