Process Technician I

About the role

Web Industries is a 100% employee-owned company (ESOP) where employees share in the company's success. The firm lives by the values Heart of an Owner, Stronger Together, and Find a Way, fostering a culture of personal responsibility, collaboration, and determination. As a Process Technician you will support new and existing products and processes, lead and participate in investigations and root cause analyses, update documentation, write and participate in engineering trials, and improve productivity and yield while modeling employee‑ownership behaviors. Position is onsite in Suwanee, GA.

Responsibilities

• Provide support to existing products and processes
• Create and execute engineering trials
• Participate on cross‑functional technical transfer teams
• Lead and participate in investigations and root cause analyses
• Update documentation such as standard operating procedures and work instructions
• Improve productivity and yield
• Model employee‑ownership behaviors and focus on enhancing customer experience

Requirements

• Bachelor’s degree in an engineering/technical discipline or equivalent (minimum 10 years relevant experience)
• Minimum of 2 years’ experience as a Process, Manufacturing or Quality Engineer, or 5 years as an engineering technician or assistant
• Experience with contemporary tools such as SPC, FMEA, Lean
• Ability to write detailed, comprehensive non‑conformance and CAPA investigations and reports
• PC skills – Microsoft Office suite, ERP systems, eQMS
• Excellent interpersonal and teambuilding skills
• US Citizen or Permanent Resident

Qualifications

• Formal root cause analysis tools (preferred)
• Knowledge of ISO 9001 or ISO 13485 standards (preferred)
• Familiarity with CFR 820 (preferred)