Process Technician 3

About the role

Location: Tualatin, OR (Onsite). A new process technician will learn the new Manufacturing Execution System (MES) software and become a subject matter expert, capable of supporting training programs and operational support for Lam labs globally. The role will support training of new lab users in classroom and in lab settings, provide technical support for the MES system for end users, and provide testing support for new features and releases.

Responsibilities

• Train and master Support classroom environment training of lab roles for the Global Lab Execution System (MES)
• Take direction from trainer to resolve technical issues
• Provide individual coaching as-needed and directed by trainer
• Experienced process technician will provide training on their own
• Provide in-lab hands-on training of MES as needed
• Provide technical support to lab users globally for training and questions of MES through remote connection and communications
• Work with the development team to test new features and releases in simulators and on-tool testing as required

Skills

• Experience working with manufacturing execution systems, preferably in the semiconductor industry
• Computer skills: Microsoft applications, email
• >3 years experience in semiconductor industry (preferred)
• Experience with providing training, formal or informal, on-the-job or classroom

Schedule

Day shift: Monday, Tuesday, Wednesday, Sunday, 7 AM–7 PM

Benefits

• Medical, dental, vision, life, disability, and other insurance plans
• Employee Stock Purchase Program (ESPP)
• 401(k) plan with company match after 12 months of tenure
• Health Savings Account (HSA) available with HDHP plan
• SupportLinc Employee Assistance Program (EAP) – up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On‑demand training program
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months tenure
• Certification discounts and perks for associations such as CompTIA and IIBA
• Dedicated customer service team for consultants
• Certified Career Coach
• Welcome Packet detailing benefits, programs, support teams and resources