Process Optimization Engineer

Accountabilities

• Deliver successful software implementation projects across industrial customer sites, ensuring technical readiness, operational alignment, and long-term solution adoption.
• Strong technical problem-solving abilities, customer collaboration skills, and the ability to manage implementation activities in complex manufacturing environments.
• Execute on-site implementation, commissioning, testing, and start-up activities at customer manufacturing facilities.
• Validate industrial connectivity, communication systems, signals, and data availability required for successful software deployment.
• Support configuration reviews, operational validation, and implementation of industrial optimization solutions.
• Serve as the technical liaison between plant operations and internal engineering, data science, and project delivery teams.
• Gather operational requirements, identify technical limitations, and translate customer needs into actionable implementation plans.
• Collaborate with project managers to coordinate activities, manage risks, and deliver projects successfully.
• Support customer training initiatives and facilitate knowledge transfer to maintenance and customer success teams.
• Share lessons learned and contribute to continuous improvement initiatives across implementation projects.

Requirements

• Experience delivering industrial technology projects and working directly within manufacturing environments.
• Strong understanding of industrial automation systems, control systems, instrumentation, SCADA, historians, OPC, industrial communications, and IT/OT environments.
• Experience collaborating with plant operators, maintenance teams, automation engineers, and customer stakeholders.
• Ability to diagnose and resolve technical challenges in industrial environments.
• Strong documentation, reporting, and project coordination capabilities.
• Excellent communication skills with the ability to collaborate effectively across multidisciplinary and international teams.
• Comfortable working independently and traveling regularly to customer sites throughout the Americas.
• Professional fluency in English required. Spanish language skills are highly preferred for collaboration with international teams.
• Experience with industrial optimization platforms, Advanced Process Control (APC), industrial analytics, or process optimization software is a plus.
• Familiarity with Jira or similar project management tools is preferred.
• Previous consulting or customer-facing technical implementation experience is advantageous.
• Experience in industries such as cement, mining, metals, chemicals, pulp and paper, or other process industries is beneficial.

Benefits

• Full-time remote position with flexibility to work from home.
• Opportunity to work on innovative AI-powered industrial technology solutions.
• Hands-on involvement in large-scale manufacturing transformation projects across the Americas.
• Significant international exposure through collaboration with global engineering and customer teams.
• Opportunity to work with multidisciplinary experts across industrial engineering, automation, and software development.
• Professional growth opportunities within a fast-growing technology environment.
• Ability to contribute directly to the deployment of solutions that improve operational efficiency and manufacturing performance.