Process Improvement Technician - EM Wedge Focus

About the role

The Process Improvement Technician is instrumental in driving manufacturing excellence by supporting and leading process improvement initiatives. Acting as a proactive problem solver and collaborator, this role works closely with cross-functional teams to facilitate process trials, optimize workflows, and support product commercialization efforts.

Responsibilities

• Actively partners with operations and support teams to identify and execute opportunities for improving production processes. This includes facilitating Lean Manufacturing initiatives such as 5S, Standard Work, Changeover Reduction, and Kaizen events, aimed at reducing waste, improving flow, and enhancing line efficiency.
• Provides on-floor technical support for daily production challenges by analyzing process variables, escalating issues when needed, and contributing to root cause investigations. Assists in implementing corrective actions to reduce downtime, improve quality, and stabilize performance across processing lines.
• Supports new product introductions by coordinating and executing plant trials. They assist in scaling processes from pilot to full production, ensuring quality and efficiency standards are met during commercialization.
• Contributes to the development and optimization of standard operating procedures to ensure consistent and efficient operation of equipment. They help build documentation that supports operator training and reinforces safe, standardized work practices.
• Maintains production and process-related data to track key performance indicators. Use information to drive focused improvements in cost, quality, delivery, and team engagement.
• Supports capital equipment installations by assisting with training and process integration during start-up phases. Collaborates with engineering and maintenance teams to ensure proper operation and handoff of new technologies into daily production.
• Supports and maintains food safety and quality standards through active participation in issue resolution, process audits, and preventive actions. Any concerns related to food safety or product quality are escalated promptly to the appropriate team members.

Qualifications

• A High School Diploma or GED is required.
• Minimum of 1 year of experience leading project teams is preferred.
• Experience with Statistical Process Control (SPC), Lean Manufacturing, and 6 Sigma is highly preferred.
• Other Knowledge, Skills, and Abilities: Alignment with Company Values, Results-Oriented, Analytical Thinking, Innovative Problem Solver, Organized & Detail-Oriented, Impact Awareness, Collaboration & Teamwork, Coaching Mindset, Initiative & Ownership, Commitment to Quality, Lean Manufacturing Knowledge, Technical Aptitude, and Additional Information.

Work Location

This is an on-site position based at our Sartori Whey facility in Plymouth, WI. Travel Requirements: Occasional travel may be required to meet the needs of the business (estimated 5%).